# Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil

> Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil. Detected 2026-10-24 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r3f69c0885abc9e
Last updated: 2026-10-24T02:33:46Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-24 02:33 UTC · Detected: 2026-10-24 02:33 UTC
- [Source: https://status.twilio.com/incidents/52y5t9kgn4h6](https://status.twilio.com/incidents/52y5t9kgn4h6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/52y5t9kgn4h6@72d31a34fc9d → after incident\_version:125/52y5t9kgn4h6@df1b61bd5c34
- Change 4 of 5 for this incident

Incident page (full timeline): [SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/company/twilio/incidents/52y5t9kgn4h6.md)
## What changed

**1. Added: Update** (monitoring) · 2026-10-24 02:27 UTC

```diff
+ We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 21:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/change/r4893e5c3f911e1.md) | Normal progress |
| 2026-10-23 23:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/change/ra4e01c4ef71de6.md) | Normal progress |
| 2026-10-24 00:33 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/change/r36f12d7c62ff32.md) | Normal progress |
| 2026-10-24 02:33 UTC | Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil (this change) | Normal progress |
| 2026-10-24 06:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil](https://rewindex.com/change/r1668b41ccccf7c.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r36f12d7c62ff32.md) · Next: [change](https://rewindex.com/change/r1668b41ccccf7c.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil on Twilio’s status page, changed 2026-10-24 02:33 UTC (change 4 of 5).

- Canonical URL: https://rewindex.com/change/r3f69c0885abc9e
- Citation: Twilio, “Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil” (2026-10-24 02:33 UTC). Archived by Rewindex: https://rewindex.com/change/r3f69c0885abc9e (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil (2026-10-24)](https://rewindex.com/change/r3f69c0885abc9e)`


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Canonical: https://rewindex.com/change/r3f69c0885abc9e · Markdown: https://rewindex.com/change/r3f69c0885abc9e.md · JSON: https://rewindex.com/api/v1/changes/r3f69c0885abc9e · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:33.779Z