# Twilio: Incident updated: Email Template Editor Issues

> Incident updated: Email Template Editor Issues. Detected 2026-11-10 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r3f0c1c28595651
Last updated: 2026-11-10T22:23:53Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-10 22:23 UTC · Detected: 2026-11-10 22:23 UTC
- [Source: https://status.twilio.com/incidents/q8chzgrcb848](https://status.twilio.com/incidents/q8chzgrcb848)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/q8chzgrcb848@d8f49c11dba9 → after incident\_version:125/q8chzgrcb848@a27b4ff73751
- Change 2 of 3 for this incident

Incident page (full timeline): [Email Template Editor Issues](https://rewindex.com/company/twilio/incidents/q8chzgrcb848.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-10 22:17 UTC

```diff
+ Our engineers have mitigated the issue and are monitoring system performance. Customers should now be able to save HTML email templates without unexpected changes to spacing, links, or rendered content in the editor and preview. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 21:53 UTC | [Incident updated: Email Template Editor Issues](https://rewindex.com/change/rc629f2549e4eae.md) |  |
| 2026-11-10 22:23 UTC | Incident updated: Email Template Editor Issues (this change) |  |
| 2026-11-10 23:23 UTC | [Incident updated: Issue resolved](https://rewindex.com/change/r2178c14af3f9d8.md) |  |

Previous: [change](https://rewindex.com/change/rc629f2549e4eae.md) · Next: [change](https://rewindex.com/change/r2178c14af3f9d8.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Email Template Editor Issues on Twilio’s status page, changed 2026-11-10 22:23 UTC (change 2 of 3).

- Canonical URL: https://rewindex.com/change/r3f0c1c28595651
- Citation: Twilio, “Incident updated: Email Template Editor Issues” (2026-11-10 22:23 UTC). Archived by Rewindex: https://rewindex.com/change/r3f0c1c28595651 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Email Template Editor Issues (2026-11-10)](https://rewindex.com/change/r3f0c1c28595651)`


---
Canonical: https://rewindex.com/change/r3f0c1c28595651 · Markdown: https://rewindex.com/change/r3f0c1c28595651.md · JSON: https://rewindex.com/api/v1/changes/r3f0c1c28595651 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T23:49:40.514Z