# Box: Incident updated: [Medium] Issue with multiple Box Services

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-20 03:13 UTC · Detected: 2026-10-20 03:13 UTC
- [Source: https://stspg.io/cq608909nb7h](https://stspg.io/cq608909nb7h)
- [Company: Box](https://rewindex.com/company/box.md)
- Versions: before incident\_version:93/8mlj3j9t0xx9@f9c4745ae9e9 → after incident\_version:93/8mlj3j9t0xx9@ab5ef65c9361
- Change 4 of 5 for this incident

Incident page (full timeline): [\[Medium\] Issue with multiple Box Services](https://rewindex.com/company/box/incidents/8mlj3j9t0xx9.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-10-20 03:11 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 02:19 UTC | [Major incident: \[Medium\] Issue with Box Sign and API](https://rewindex.com/change/i8c1f921f08d9a4.md) | major |
| 2026-10-20 02:33 UTC | [Incident silently edited: \[Medium\] Issue with multiple Box Services](https://rewindex.com/change/r6bf580ac06e6de.md) |  |
| 2026-10-20 02:43 UTC | [Incident updated: \[Medium\] Issue with multiple Box Services](https://rewindex.com/change/r1f075172f927d5.md) |  |
| 2026-10-20 03:13 UTC | Incident updated: \[Medium\] Issue with multiple Box Services (this change) |  |
| 2026-10-20 03:53 UTC | [Incident updated: \[Medium\] Issue with multiple Box Services](https://rewindex.com/change/r6fbde551ed830c.md) |  |

Previous: [change](https://rewindex.com/change/r1f075172f927d5.md) · Next: [change](https://rewindex.com/change/r6fbde551ed830c.md) · All Box changes: [timeline](https://rewindex.com/company/box/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r3e36d395cabd5c · Markdown: https://rewindex.com/change/r3e36d395cabd5c.md · JSON: https://rewindex.com/api/v1/changes/r3e36d395cabd5c · Generated 2026-10-20T06:21:20.725Z