# Twilio: Incident updated: SMS Delivery Delays from Twilio to WOM Colombia

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-24 11:43 UTC · Detected: 2026-10-24 11:43 UTC
- [Source: https://status.twilio.com/incidents/cqycv3f3sc89](https://status.twilio.com/incidents/cqycv3f3sc89)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/cqycv3f3sc89@4ce8b163db1f → after incident\_version:125/cqycv3f3sc89@e9db6308b3cd
- Change 3 of 4 for this incident

Incident page (full timeline): [SMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/company/twilio/incidents/cqycv3f3sc89.md)
## What changed

**1. Changed: Title**

```diff
- MMS Delivery Delays from Twilio to WOM Colombia
+ SMS Delivery Delays from Twilio to WOM Colombia
```

**2. Changed: Status**

```diff
- investigating
+ monitoring
```

**3. Added: Affected components**

```diff
+ CARRIER NETWORK - SMS, Latin America, SMS, Latin America
```

**4. Removed: Affected components**

```diff
- CARRIER NETWORK - MMS, APAC, MMS, APAC
```

**5. Added: Update** (identified) · 2026-10-24 11:40 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

**6. Added: Update** (monitoring) · 2026-10-24 11:41 UTC

```diff
+ We have observed a recovery in SMS delivery from Twilio to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-24 08:13 UTC | [Incident updated: MMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/change/r5a1f2760e5d25a.md) | Normal progress |
| 2026-10-24 10:13 UTC | [Incident updated: MMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/change/r48d73a0eb786d2.md) | Normal progress |
| 2026-10-24 11:43 UTC | Incident updated: SMS Delivery Delays from Twilio to WOM Colombia (this change) |  |
| 2026-10-24 12:53 UTC | [Incident updated: SMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/change/r9ebc8fa02ab17c.md) |  |

Previous: [change](https://rewindex.com/change/r48d73a0eb786d2.md) · Next: [change](https://rewindex.com/change/r9ebc8fa02ab17c.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
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Canonical: https://rewindex.com/change/r3cf95bc49f4fb3 · Markdown: https://rewindex.com/change/r3cf95bc49f4fb3.md · JSON: https://rewindex.com/api/v1/changes/r3cf95bc49f4fb3 · Generated 2026-10-24T13:59:04.681Z