# SendGrid: Incident updated: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-21 22:23 UTC · Detected: 2026-10-21 22:23 UTC
- [Source: https://stspg.io/xnqs1dt4lv9h](https://stspg.io/xnqs1dt4lv9h)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/srg7zf57nl5b@60707eba9b2b → after incident\_version:258/srg7zf57nl5b@bd4afd423ac7
- Change 4 of 5 for this incident

Incident page (full timeline): [Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands](https://rewindex.com/company/sendgrid/incidents/srg7zf57nl5b.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-21 22:15 UTC

```diff
+ We have observed the recovery in API transactions for Silent Network Authentication (SNA) in the Netherlands and the recovery for Lookup API transactions involving the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 18:03 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands](https://rewindex.com/change/r2cfea924066d59.md) |  |
| 2026-10-21 19:03 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands](https://rewindex.com/change/r5419a7fd914a4e.md) |  |
| 2026-10-21 21:03 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands](https://rewindex.com/change/r32989fe9271f7e.md) |  |
| 2026-10-21 22:23 UTC | Incident updated: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (this change) |  |
| 2026-10-22 00:33 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands](https://rewindex.com/change/r8f11a2fe5f6a85.md) |  |

Previous: [change](https://rewindex.com/change/r32989fe9271f7e.md) · Next: [change](https://rewindex.com/change/r8f11a2fe5f6a85.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/r3ce5debdf9d05d · Markdown: https://rewindex.com/change/r3ce5debdf9d05d.md · JSON: https://rewindex.com/api/v1/changes/r3ce5debdf9d05d · Generated 2026-10-22T01:29:04.589Z