# Monday.com: Incident updated: Intermittent System Availability

> Incident updated: Intermittent System Availability. Detected 2026-11-05 by Rewindex: what changed on Monday.com’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r3962e023734dbc
Last updated: 2026-11-05T08:24:23Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-05 08:24 UTC · Detected: 2026-11-05 08:24 UTC
- [Source: https://status.monday.com/incidents/5mz08s104272](https://status.monday.com/incidents/5mz08s104272)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)
- Versions: before incident\_version:109/5mz08s104272@7a74c95b38b8 → after incident\_version:109/5mz08s104272@133d5a8b4870
- Change 4 of 4 for this incident

Incident page (full timeline): [Intermittent System Availability](https://rewindex.com/company/monday-com/incidents/5mz08s104272.md)
## What changed

**1. Changed: Status**

```diff
- resolved
+ postmortem
```

**2. Added: Update** (postmortem) · 2026-11-05 08:20 UTC

```diff
+ monday.com · INCIDENT SUMMARY Degraded performance on November 4, 2026 Customer impact: 18:28 – 19:02 UTC (34 minutes) Status: Resolved Summary On November 4, 2026, between 18:28 and 19:02 UTC, customers in all regions experienced degraded performance while using monday.com. The exact impact window varied by region. The impact originated in one of our centralized edge networking components, which handles how requests reach our services. An unexpected change by one of our third-party technology providers affected this component. Details 1. Customer impact The impact was global and affected multiple monday.com services. Users may have experienced slow loading, intermittent errors, or actions that did not complete as expected. 2. Impact by region (UTC) Region Impact window (UTC) United States 18:28 – 19:02 Europe 18:28 – 18:57 Australia 18:33 – 18:59 Israel 18:35 – 18:57 3. Timeline (UTC) Time Event 18:28 Degraded performance begins 18:30 Detected by our monitoring; engineers engaged 18:50 Root cause identified and fix rollout began 19:02 Service fully restored in all regions 4. Cause & resolution An unexpected change by a third-party provider caused our centralized edge networking component to stop processing some requests normally. Our engineering team rolled out a fix and verified that all services returned to full performance. 5. Data & security This was an operational issue, not a security incident. Customer data was not lost, exposed, or corrupted, and no action is required from customers. Next steps Our monitoring systems worked as expected and alerted our engineering team as soon as the issue began. The affected component has been fully remediated, and we are following up with the vendor to understand the change on their side and prevent a recurrence. We sincerely apologize for the disruption.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-04 18:49 UTC | [Major incident: Intermittent System Availability](https://rewindex.com/change/ib999cbdec3ca50.md) | degradation |
| 2026-11-04 19:13 UTC | [Incident updated: Intermittent System Availability](https://rewindex.com/change/rc21f20eac3a1ec.md) | Normal progress |
| 2026-11-04 19:53 UTC | [Incident silently edited: Intermittent System Availability](https://rewindex.com/change/rba90695c5f7b9f.md) | Normal progress |
| 2026-11-05 08:24 UTC | Incident updated: Intermittent System Availability (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rba90695c5f7b9f.md) · All Monday.com changes: [timeline](https://rewindex.com/company/monday-com/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Intermittent System Availability on Monday.com’s status page, changed 2026-11-05 08:24 UTC (change 4 of 4).

- Canonical URL: https://rewindex.com/change/r3962e023734dbc
- Citation: Monday.com, “Incident updated: Intermittent System Availability” (2026-11-05 08:24 UTC). Archived by Rewindex: https://rewindex.com/change/r3962e023734dbc (CC BY 4.0).
- Markdown link: `[Monday.com: Incident updated: Intermittent System Availability (2026-11-05)](https://rewindex.com/change/r3962e023734dbc)`


---
Canonical: https://rewindex.com/change/r3962e023734dbc · Markdown: https://rewindex.com/change/r3962e023734dbc.md · JSON: https://rewindex.com/api/v1/changes/r3962e023734dbc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:59:36.416Z