# OVHcloud: Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification

> Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification. Detected 2026-11-14 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r38a8402e22e0c9
Last updated: 2026-11-14T04:03:36Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-14 04:03 UTC · Detected: 2026-11-14 04:03 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/645pfxm2b79d](https://web-cloud.status-ovhcloud.com/incidents/645pfxm2b79d)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before incident\_version:765/645pfxm2b79d@aef687c4b3c4 → after incident\_version:765/645pfxm2b79d@16c8928d4f16
- Change 2 of 2 for this incident

Incident page (full timeline): [\[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/company/ovhcloud/incidents/645pfxm2b79d.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-14 04:02 UTC
```

**3. Added: Update** (resolved) · 2026-11-14 04:02 UTC

```diff
+ We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved. Please find the details of this incident below : Start time : 13/11/2026 23:32 UTC End time : 14/11/2026 02:52 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their mailboxes, whether via webmail or an email client, and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 23:57 UTC | [Major incident: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/change/i1f0977c9434bbd.md) | major |
| 2026-11-14 04:03 UTC | Incident updated: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification (this change) |  |

Previous: [change](https://rewindex.com/change/i1f0977c9434bbd.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification on OVHcloud’s status page, changed 2026-11-14 04:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r38a8402e22e0c9
- Citation: OVHcloud, “Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification” (2026-11-14 04:03 UTC). Archived by Rewindex: https://rewindex.com/change/r38a8402e22e0c9 (CC BY 4.0).
- Markdown link: `[OVHcloud: Incident updated: GlobalCollaborative Solutions - Zimbra incident notification (2026-11-14)](https://rewindex.com/change/r38a8402e22e0c9)`


---
Canonical: https://rewindex.com/change/r38a8402e22e0c9 · Markdown: https://rewindex.com/change/r38a8402e22e0c9.md · JSON: https://rewindex.com/api/v1/changes/r38a8402e22e0c9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:38:17.938Z