# Grafana Cloud: Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0

> Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0. Detected 2026-10-20 by Rewindex: what changed on Grafana Cloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r37d33e4ab72d55
Last updated: 2026-10-20T07:43:15Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 07:43 UTC · Detected: 2026-10-20 07:43 UTC
- [Source: https://stspg.io/nh9hp52f8qzh](https://stspg.io/nh9hp52f8qzh)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before incident\_version:278/cwcjkcghg3g0@83b724e73266 → after incident\_version:278/cwcjkcghg3g0@bb9dd708423b
- Change 1 of 3 for this incident

Incident page (full timeline): [IRM outage in the region prod-gb-south-0 and prod-eu-west-0](https://rewindex.com/company/grafana-cloud/incidents/cwcjkcghg3g0.md)
## What changed

**1. Added: Update** (investigating) · 2026-10-20 07:36 UTC

```diff
+ Only the public API is affected for prod-eu-west-0
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 07:43 UTC | Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (this change) | Normal progress |
| 2026-10-20 08:13 UTC | [Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0](https://rewindex.com/change/rf2ad36a69a7e20.md) | Normal progress |
| 2026-10-20 10:43 UTC | [Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0](https://rewindex.com/change/r82fe07ac3030a9.md) | Normal progress |

Next: [change](https://rewindex.com/change/rf2ad36a69a7e20.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0 on Grafana Cloud’s status page, changed 2026-10-20 07:43 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/r37d33e4ab72d55
- Citation: Grafana Cloud, “Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0” (2026-10-20 07:43 UTC). Archived by Rewindex: https://rewindex.com/change/r37d33e4ab72d55 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (2026-10-20)](https://rewindex.com/change/r37d33e4ab72d55)`


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Canonical: https://rewindex.com/change/r37d33e4ab72d55 · Markdown: https://rewindex.com/change/r37d33e4ab72d55.md · JSON: https://rewindex.com/api/v1/changes/r37d33e4ab72d55 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:24:03.992Z