# Twilio: Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers

> Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers. Detected 2026-11-03 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r37961a48c6c645
Last updated: 2026-11-03T09:13:46Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-03 09:13 UTC · Detected: 2026-11-03 09:13 UTC
- [Source: https://status.twilio.com/incidents/ylhrykqj7mdx](https://status.twilio.com/incidents/ylhrykqj7mdx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/ylhrykqj7mdx@37c3fdc02f7f → after incident\_version:125/ylhrykqj7mdx@c56a608880d7
- Change 3 of 5 for this incident

Incident page (full timeline): [Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers](https://rewindex.com/company/twilio/incidents/ylhrykqj7mdx.md)
## What changed

**1. Added: Update** (monitoring) · 2026-11-03 09:08 UTC

```diff
+ We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 03:03 UTC | [Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers](https://rewindex.com/change/r1932cfb15613a6.md) | Normal progress |
| 2026-11-03 05:03 UTC | [Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers](https://rewindex.com/change/ra2f7416ec97622.md) | Normal progress |
| 2026-11-03 09:13 UTC | Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers (this change) | Normal progress |
| 2026-11-03 12:03 UTC | [Incident silently edited: Voice Call Audio Quality Degradation for Outbound Calls from Twilio to US Network Subscribers](https://rewindex.com/change/rd936f252d8f0c2.md) |  |
| 2026-11-03 17:23 UTC | [Incident updated: Voice Call Audio Delays When Using Media Streams](https://rewindex.com/change/rdb92e43cdee8b3.md) |  |

Previous: [change](https://rewindex.com/change/ra2f7416ec97622.md) · Next: [change](https://rewindex.com/change/rd936f252d8f0c2.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r37961a48c6c645 · Markdown: https://rewindex.com/change/r37961a48c6c645.md · JSON: https://rewindex.com/api/v1/changes/r37961a48c6c645 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T18:58:38.967Z