# Zoom: Incident updated: Service Degradation Affecting Multiple Zoom Services.

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 16:23 UTC · Detected: 2026-10-23 16:23 UTC
- [Source: https://status.zoom.us/incidents/gv1zrhmzdw9m](https://status.zoom.us/incidents/gv1zrhmzdw9m)
- [Company: Zoom](https://rewindex.com/company/zoom.md)
- Versions: before incident\_version:117/gv1zrhmzdw9m@727aeef204f5 → after incident\_version:117/gv1zrhmzdw9m@95b9fca71121
- Change 2 of 4 for this incident

Incident page (full timeline): [Service Degradation Affecting Multiple Zoom Services.](https://rewindex.com/company/zoom/incidents/gv1zrhmzdw9m.md)
## What changed

**1. Added: Update** (identified) · 2026-10-23 16:16 UTC

```diff
+ We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
```

**2. Added: Update** (identified) · 2026-10-23 16:20 UTC

```diff
+ Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 16:14 UTC | [Incident updated: Service Degradation Affecting Multiple Zoom Services.](https://rewindex.com/change/r6289bccbf63322.md) | Normal progress |
| 2026-10-23 16:23 UTC | Incident updated: Service Degradation Affecting Multiple Zoom Services. (this change) | Normal progress |
| 2026-10-23 16:34 UTC | [Incident updated: Service Degradation Affecting Multiple Zoom Services.](https://rewindex.com/change/r9c15fe17bc9fb6.md) | Normal progress |
| 2026-10-23 16:53 UTC | [Incident updated: Service Degradation Affecting Multiple Zoom Services.](https://rewindex.com/change/r61080b2bb7f199.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r6289bccbf63322.md) · Next: [change](https://rewindex.com/change/r9c15fe17bc9fb6.md) · All Zoom changes: [timeline](https://rewindex.com/company/zoom/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r301348d1598abe · Markdown: https://rewindex.com/change/r301348d1598abe.md · JSON: https://rewindex.com/api/v1/changes/r301348d1598abe · Generated 2026-10-24T12:02:45.657Z