# Mux: Incident updated: Mux Data Collection Latency

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-21 23:53 UTC · Detected: 2026-10-21 23:53 UTC
- [Source: https://stspg.io/g67z2c2rynl3](https://stspg.io/g67z2c2rynl3)
- [Company: Mux](https://rewindex.com/company/mux.md)
- Versions: before incident\_version:197/n87lmff7jjjr@27120330c32c → after incident\_version:197/n87lmff7jjjr@a7029713f8fb
- Change 4 of 4 for this incident

Incident page (full timeline): [Mux Data Collection Latency](https://rewindex.com/company/mux/incidents/n87lmff7jjjr.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-21 23:47 UTC
```

**3. Added: Update** (resolved) · 2026-10-21 23:47 UTC

```diff
+ This incident has been resolved. For a subset of customers, our ingestion pipeline was unresponsive to incoming beacons at 22:04 UTC. While our SDKs are programmed to retry, there is the potential for delayed or lost beacons at and around that time. Delayed/lost beacons would disrupt our realtime metrics and alerting. Missing beacons may also result in some missing event data for views being generated at that time.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 22:21 UTC | [Major incident: Mux Data Collection Latency](https://rewindex.com/change/ib67e7d160d1b56.md) | major |
| 2026-10-21 22:53 UTC | [Incident updated: Mux Data Collection Latency](https://rewindex.com/change/r5b0eba2b73a3f8.md) |  |
| 2026-10-21 23:43 UTC | [Incident silently edited: Mux Data Collection Latency](https://rewindex.com/change/r29facbb4282507.md) |  |
| 2026-10-21 23:53 UTC | Incident updated: Mux Data Collection Latency (this change) |  |

Previous: [change](https://rewindex.com/change/r29facbb4282507.md) · All Mux changes: [timeline](https://rewindex.com/company/mux/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r2f5642cb53e746 · Markdown: https://rewindex.com/change/r2f5642cb53e746.md · JSON: https://rewindex.com/api/v1/changes/r2f5642cb53e746 · Generated 2026-10-22T02:13:04.050Z