# Postmark: Incident updated: SMS codes for two-factor authentication may not arrive

> Incident updated: SMS codes for two-factor authentication may not arrive. Detected 2026-10-27 by Rewindex: what changed on Postmark’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r2ecbad61c008a9
Last updated: 2026-10-27T19:03:16Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-27 19:03 UTC · Detected: 2026-10-27 19:03 UTC
- [Source: https://status.postmarkapp.com/notices/pi0ug1ueksp4k4cg-sms-codes-for-two-factor-authentication-may-not-arrive](https://status.postmarkapp.com/notices/pi0ug1ueksp4k4cg-sms-codes-for-two-factor-authentication-may-not-arrive)
- [Company: Postmark](https://rewindex.com/company/postmark.md)
- Versions: before incident\_version:254/512682@d053593ae9a6 → after incident\_version:254/512682@e2c14420016d
- Change 1 of 1 for this incident

Incident page (full timeline): [SMS codes for two-factor authentication may not arrive](https://rewindex.com/company/postmark/incidents/512682.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-27 19:02 UTC
```

**3. Added: Update** (resolved) · 2026-10-27 19:02 UTC

```diff
+ Resolved  We've identified and resolved the issue affecting SMS two-factor authentication codes. Codes should now arrive as expected when you log in to your Postmark account. Sending email through Postmark wasn't affected.  If you still don't receive a code, please contact support: https://postmarkapp.com/support   Resolved at 14:50 EDT (18:50 UTC) - 27 October 2026.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 19:03 UTC | Incident updated: SMS codes for two-factor authentication may not arrive (this change) | Normal progress |

All Postmark changes: [timeline](https://rewindex.com/company/postmark/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS codes for two-factor authentication may not arrive on Postmark’s status page, changed 2026-10-27 19:03 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/r2ecbad61c008a9
- Citation: Postmark, “Incident updated: SMS codes for two-factor authentication may not arrive” (2026-10-27 19:03 UTC). Archived by Rewindex: https://rewindex.com/change/r2ecbad61c008a9 (CC BY 4.0).
- Markdown link: `[Postmark: Incident updated: SMS codes for two-factor authentication may not arrive (2026-10-27)](https://rewindex.com/change/r2ecbad61c008a9)`


---
Canonical: https://rewindex.com/change/r2ecbad61c008a9 · Markdown: https://rewindex.com/change/r2ecbad61c008a9.md · JSON: https://rewindex.com/api/v1/changes/r2ecbad61c008a9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:19:38.992Z