# Stytch: Incident updated: Missing or delayed SMS OTPs

> Incident updated: Missing or delayed SMS OTPs. Detected 2026-10-22 by Rewindex: what changed on Stytch’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r29f3b7fc6a4800
Last updated: 2026-10-22T18:23:11Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-22 18:23 UTC · Detected: 2026-10-22 18:23 UTC
- [Source: https://status.stytch.com/incident/cmvjtpi4g00k71ms0l3d7zqcu](https://status.stytch.com/incident/cmvjtpi4g00k71ms0l3d7zqcu)
- [Company: Stytch](https://rewindex.com/company/stytch.md)
- Versions: before incident\_version:320/cmvjtpi4g00k71ms0l3d7zqcu@22fb9e392701 → after incident\_version:320/cmvjtpi4g00k71ms0l3d7zqcu@bc262de5403a
- Change 1 of 3 for this incident

Incident page (full timeline): [Missing or delayed SMS OTPs](https://rewindex.com/company/stytch/incidents/cmvjtpi4g00k71ms0l3d7zqcu.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-22 18:15 UTC

```diff
+ We've failed over to our secondary messaging provider manually and are monitoring deliverability rates..
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 18:23 UTC | Incident updated: Missing or delayed SMS OTPs (this change) | Normal progress |
| 2026-10-22 18:33 UTC | [Incident updated: Missing or delayed SMS OTPs](https://rewindex.com/change/ra804936f0a40fa.md) | Normal progress |
| 2026-10-22 21:23 UTC | [Incident silently edited: Missing or delayed SMS OTPs](https://rewindex.com/change/red8f790a1d2a4d.md) | minor edit |

Next: [change](https://rewindex.com/change/ra804936f0a40fa.md) · All Stytch changes: [timeline](https://rewindex.com/company/stytch/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Missing or delayed SMS OTPs on Stytch’s status page, changed 2026-10-22 18:23 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/r29f3b7fc6a4800
- Citation: Stytch, “Incident updated: Missing or delayed SMS OTPs” (2026-10-22 18:23 UTC). Archived by Rewindex: https://rewindex.com/change/r29f3b7fc6a4800 (CC BY 4.0).
- Markdown link: `[Stytch: Incident updated: Missing or delayed SMS OTPs (2026-10-22)](https://rewindex.com/change/r29f3b7fc6a4800)`


---
Canonical: https://rewindex.com/change/r29f3b7fc6a4800 · Markdown: https://rewindex.com/change/r29f3b7fc6a4800.md · JSON: https://rewindex.com/api/v1/changes/r29f3b7fc6a4800 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:39:01.807Z