# Aircall: Incident updated: Issues Making and Receiving Calls

> Incident updated: Issues Making and Receiving Calls. Detected 2026-11-03 by Rewindex: what changed on Aircall’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r26d473d4b43cc9
Last updated: 2026-11-03T15:43:45Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-03 15:43 UTC · Detected: 2026-11-03 15:43 UTC
- [Source: https://status.aircall.io/incidents/d9tnx6jdn26f](https://status.aircall.io/incidents/d9tnx6jdn26f)
- [Company: Aircall](https://rewindex.com/company/aircall.md)
- Versions: before incident\_version:120/d9tnx6jdn26f@1a319b6ce493 → after incident\_version:120/d9tnx6jdn26f@761fb931e522
- Change 2 of 3 for this incident

Incident page (full timeline): [Issues Making and Receiving Calls](https://rewindex.com/company/aircall/incidents/d9tnx6jdn26f.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-03 15:42 UTC

```diff
+ We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 15:30 UTC | [Major incident: Issues Making and Receiving Calls](https://rewindex.com/change/i1ec8bc03c1e999.md) | outage |
| 2026-11-03 15:43 UTC | Incident updated: Issues Making and Receiving Calls (this change) | Normal progress |
| 2026-11-03 16:04 UTC | [Incident updated: Issues Making and Receiving Calls](https://rewindex.com/change/r44d739d85be0ec.md) | Normal progress |

Previous: [change](https://rewindex.com/change/i1ec8bc03c1e999.md) · Next: [change](https://rewindex.com/change/r44d739d85be0ec.md) · All Aircall changes: [timeline](https://rewindex.com/company/aircall/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Issues Making and Receiving Calls on Aircall’s status page, changed 2026-11-03 15:43 UTC (change 2 of 3).

- Canonical URL: https://rewindex.com/change/r26d473d4b43cc9
- Citation: Aircall, “Incident updated: Issues Making and Receiving Calls” (2026-11-03 15:43 UTC). Archived by Rewindex: https://rewindex.com/change/r26d473d4b43cc9 (CC BY 4.0).
- Markdown link: `[Aircall: Incident updated: Issues Making and Receiving Calls (2026-11-03)](https://rewindex.com/change/r26d473d4b43cc9)`


---
Canonical: https://rewindex.com/change/r26d473d4b43cc9 · Markdown: https://rewindex.com/change/r26d473d4b43cc9.md · JSON: https://rewindex.com/api/v1/changes/r26d473d4b43cc9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:06:36.871Z