# Salesforce: Incident updated: Feature Perf Degradation: Agentforce

> Incident updated: Feature Perf Degradation: Agentforce. Detected 2026-10-30 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r261967ae4118ff
Last updated: 2026-10-30T16:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-30 16:33 UTC · Detected: 2026-10-30 16:33 UTC
- [Source: https://status.salesforce.com/incidents/20004547](https://status.salesforce.com/incidents/20004547)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004547@2ee96deab2e0 → after incident\_version:130/20004547@3e74411cfb8b
- Change 2 of 6 for this incident

Incident page (full timeline): [Feature Perf Degradation: Agentforce](https://rewindex.com/company/salesforce/incidents/20004547.md)
## What changed

**1. Changed: Start time**

```diff
- 2026-10-30 13:33 UTC
+ 2026-10-30 12:37 UTC
```

**2. Added: Affected components**

```diff
+ 88 instances
```

**3. Removed: Affected components**

```diff
- 85 instances
```

**4. Added: Update** (update) · 2026-10-30 16:13 UTC

```diff
+ Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.  
```

**5. Added: Update** (update) · 2026-10-30 16:25 UTC

```diff
+ We're working with the provider to get a recovery timeline and looking at options to route requests to alternative large language models. Because the issue affects multiple regions, we have limited rerouting options, and putting them in place may take more time. We'll provide an update in 30 minutes, or sooner if additional information becomes available.
```

**6. Added: Update** (update) · 2026-10-30 16:31 UTC

```diff
+ Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-30 16:03 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/rb64699b7b144d2.md) | Normal progress |
| 2026-10-30 16:33 UTC | Incident updated: Feature Perf Degradation: Agentforce (this change) | Normal progress |
| 2026-10-30 17:03 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r32fe293bf9cc85.md) | Normal progress |
| 2026-10-30 17:33 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r1e91eadb5b90a1.md) | Normal progress |
| 2026-10-30 18:03 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r6fee7514c60495.md) | Normal progress |
| 2026-10-30 18:33 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r25a7de7bce0823.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rb64699b7b144d2.md) · Next: [change](https://rewindex.com/change/r32fe293bf9cc85.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r261967ae4118ff · Markdown: https://rewindex.com/change/r261967ae4118ff.md · JSON: https://rewindex.com/api/v1/changes/r261967ae4118ff · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T12:11:46.362Z