# Salesforce: Incident updated: Service Disruption: Core Service

> Incident updated: Service Disruption: Core Service. Detected 2026-10-30 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r25356140465d24
Last updated: 2026-10-30T22:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-30 22:33 UTC · Detected: 2026-10-30 22:33 UTC
- [Source: https://status.salesforce.com/incidents/20004549](https://status.salesforce.com/incidents/20004549)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004549@97bb55fee3ce → after incident\_version:130/20004549@a6c2eb370be3
- Change 3 of 6 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004549.md)
## What changed

**1. Added: Update** (update) · 2026-10-30 22:22 UTC

```diff
+ Engineering identified a network-routing issue involving a recently added proxy path. Traffic sent through this path is intermittently failing because the required network permissions were not in place before traffic was enabled.  Teams are preparing to remove the affected path from service so traffic uses the existing healthy route. Access to the cloud management console is currently unavailable, and Salesforce is engaging the cloud provider to restore access and proceed with the mitigation. Planned migration activity involving the affected instance remains paused as a precaution. We'll provide an update in 60 minutes or sooner if additional information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 22:47 UTC | [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i0029bacf913534.md) | outage |
| 2026-10-30 22:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rebbf9e00b4cb48.md) | Normal progress |
| 2026-10-30 22:33 UTC | Incident updated: Service Disruption: Core Service (this change) | Normal progress |
| 2026-10-30 23:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r996a406557a947.md) | Normal progress |
| 2026-10-31 00:03 UTC | [Incident silently edited: Service Disruption: Core Service](https://rewindex.com/change/r057d29e2207fa3.md) | Normal progress |
| 2026-10-31 07:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r0e58b0c62de5e9.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rebbf9e00b4cb48.md) · Next: [change](https://rewindex.com/change/r996a406557a947.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r25356140465d24 · Markdown: https://rewindex.com/change/r25356140465d24.md · JSON: https://rewindex.com/api/v1/changes/r25356140465d24 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:24:20.451Z