# Twilio: Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States

> Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States. Detected 2026-10-29 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r21a17d1c702ace
Last updated: 2026-10-29T09:43:45Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-29 09:43 UTC · Detected: 2026-10-29 09:43 UTC
- [Source: https://status.twilio.com/incidents/6p5h9xk8vgc1](https://status.twilio.com/incidents/6p5h9xk8vgc1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/6p5h9xk8vgc1@fdfab138ef77 → after incident\_version:125/6p5h9xk8vgc1@2f1fe1f14400
- Change 3 of 4 for this incident

Incident page (full timeline): [Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/company/twilio/incidents/6p5h9xk8vgc1.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-29 09:36 UTC

```diff
+ We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 07:53 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/change/rf6e169af6ae118.md) | Normal progress |
| 2026-10-29 08:33 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/change/r9093fa40687de6.md) | Normal progress |
| 2026-10-29 09:43 UTC | Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States (this change) | Normal progress |
| 2026-10-29 10:33 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/change/rf18655e2af26a7.md) |  |

Previous: [change](https://rewindex.com/change/r9093fa40687de6.md) · Next: [change](https://rewindex.com/change/rf18655e2af26a7.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r21a17d1c702ace · Markdown: https://rewindex.com/change/r21a17d1c702ace.md · JSON: https://rewindex.com/api/v1/changes/r21a17d1c702ace · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T12:02:31.221Z