# Vapi: Incident updated: Degraded Service: Insights API and Boards Inaccessible

> Incident updated: Degraded Service: Insights API and Boards Inaccessible. Detected 2026-11-10 by Rewindex: what changed on Vapi’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r219c63fed94744
Last updated: 2026-11-10T04:03:15Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-10 04:03 UTC · Detected: 2026-11-10 04:03 UTC
- Source: n/a
- [Company: Vapi](https://rewindex.com/company/vapi.md)
- Versions: before incident\_version:667/1120407@9af96570310a → after incident\_version:667/1120407@1489fbd5867f
- Change 2 of 2 for this incident

Incident page (full timeline): [Degraded Service: Insights API and Boards Inaccessible](https://rewindex.com/company/vapi/incidents/1120407.md)
## What changed

**1. Added: Update** (degraded) · 2026-11-10 04:02 UTC

```diff
+ We’ve temporarily disabled creating, editing and running reporting insights while we roll out a fix. Your existing insights and their data are safe. Calls, assistants and the rest of the API are not affected. We expect to restore full insights functionality tomorrow afternoon (PT) and will post an update when the functionality is available. Sorry for the disruption.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 01:43 UTC | [Incident updated: Degraded Service: Insights API and Boards Inaccessible](https://rewindex.com/change/rbd44c8be02f0cc.md) | Normal progress |
| 2026-11-10 04:03 UTC | Incident updated: Degraded Service: Insights API and Boards Inaccessible (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rbd44c8be02f0cc.md) · All Vapi changes: [timeline](https://rewindex.com/company/vapi/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Degraded Service: Insights API and Boards Inaccessible on Vapi’s status page, changed 2026-11-10 04:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r219c63fed94744
- Citation: Vapi, “Incident updated: Degraded Service: Insights API and Boards Inaccessible” (2026-11-10 04:03 UTC). Archived by Rewindex: https://rewindex.com/change/r219c63fed94744 (CC BY 4.0).
- Markdown link: `[Vapi: Incident updated: Degraded Service: Insights API and Boards Inaccessible (2026-11-10)](https://rewindex.com/change/r219c63fed94744)`


---
Canonical: https://rewindex.com/change/r219c63fed94744 · Markdown: https://rewindex.com/change/r219c63fed94744.md · JSON: https://rewindex.com/api/v1/changes/r219c63fed94744 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:37:10.296Z