# Vonage: Incident updated: Voice Platform Issue

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-19 16:43 UTC · Detected: 2026-10-19 16:43 UTC
- [Source: https://stspg.io/k0ch5dn29kcp](https://stspg.io/k0ch5dn29kcp)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/qy8mjszrhmk8@3434c991d446 → after incident\_version:126/qy8mjszrhmk8@db7e3b5b32e3
- Change 1 of 4 for this incident

Incident page (full timeline): [Voice Platform Issue](https://rewindex.com/company/vonage/incidents/qy8mjszrhmk8.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-19 16:34 UTC

```diff
+ Vonage services continue to show signs of recovery following today's interruption in Voice traffic. We'll continue to provide further updates here within 4 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 16:43 UTC | Incident updated: Voice Platform Issue (this change) |  |
| 2026-10-19 17:33 UTC | [Incident silently edited: Voice Platform Issue](https://rewindex.com/change/r86961f88435b96.md) |  |
| 2026-10-19 18:53 UTC | [Incident updated: Voice Platform Issue](https://rewindex.com/change/r8ad67146a9e325.md) |  |
| 2026-10-19 20:53 UTC | [Incident updated: Voice Platform Issue](https://rewindex.com/change/r3939721fdc4d16.md) |  |

Next: [change](https://rewindex.com/change/r86961f88435b96.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r20988ed2b23443 · Markdown: https://rewindex.com/change/r20988ed2b23443.md · JSON: https://rewindex.com/api/v1/changes/r20988ed2b23443 · Generated 2026-10-19T21:43:52.035Z