# Vonage: Incident updated: Issue on SMS API

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-21 11:33 UTC · Detected: 2026-10-21 11:33 UTC
- [Source: https://stspg.io/07lln9p49h7t](https://stspg.io/07lln9p49h7t)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/f4w0pltc16y1@f7c01c3d9a07 → after incident\_version:126/f4w0pltc16y1@bfb88e419514
- Change 1 of 2 for this incident

Incident page (full timeline): [Issue on SMS API](https://rewindex.com/company/vonage/incidents/f4w0pltc16y1.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-21 11:28 UTC

```diff
+ Vonage services continue to show signs of recovery following today's interruption in Outbound SMS in the APAC region. We'll continue to provide further updates here within 2 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 11:33 UTC | Incident updated: Issue on SMS API (this change) |  |
| 2026-10-21 13:53 UTC | [Incident updated: Issue on SMS API](https://rewindex.com/change/rafcc7f4d94e9c0.md) |  |

Next: [change](https://rewindex.com/change/rafcc7f4d94e9c0.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r2050f5aaf72010 · Markdown: https://rewindex.com/change/r2050f5aaf72010.md · JSON: https://rewindex.com/api/v1/changes/r2050f5aaf72010 · Generated 2026-10-22T01:29:33.291Z