# Twilio: Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates

> Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates. Detected 2026-10-20 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r1ecb463f246e23
Last updated: 2026-10-20T22:13:01Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-20 22:13 UTC · Detected: 2026-10-20 22:13 UTC
- [Source: https://stspg.io/z5lcq64gvftr](https://stspg.io/z5lcq64gvftr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/pwfkkq1r3jgd@781b8aab396f → after incident\_version:125/pwfkkq1r3jgd@2dfea4c42e29
- Change 2 of 4 for this incident

Incident page (full timeline): [SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates](https://rewindex.com/company/twilio/incidents/pwfkkq1r3jgd.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Etisalat United Arab Emirates
+ SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates
```

**2. Added: Update** (identified) · 2026-10-20 22:08 UTC

```diff
+ Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender Type to the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 21:23 UTC | [Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Etisalat United Arab Emirates](https://rewindex.com/change/reaf9f851bac730.md) | Normal progress |
| 2026-10-20 22:13 UTC | Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates (this change) | Normal progress |
| 2026-10-20 22:43 UTC | [Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates](https://rewindex.com/change/r639542e6914abb.md) | Normal progress |
| 2026-10-21 00:43 UTC | [Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates](https://rewindex.com/change/r01a129a2953e42.md) | Normal progress |

Previous: [change](https://rewindex.com/change/reaf9f851bac730.md) · Next: [change](https://rewindex.com/change/r639542e6914abb.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates on Twilio’s status page, changed 2026-10-20 22:13 UTC (change 2 of 4).

- Canonical URL: https://rewindex.com/change/r1ecb463f246e23
- Citation: Twilio, “Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates” (2026-10-20 22:13 UTC). Archived by Rewindex: https://rewindex.com/change/r1ecb463f246e23 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to United Arab Emirates (2026-10-20)](https://rewindex.com/change/r1ecb463f246e23)`


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Canonical: https://rewindex.com/change/r1ecb463f246e23 · Markdown: https://rewindex.com/change/r1ecb463f246e23.md · JSON: https://rewindex.com/api/v1/changes/r1ecb463f246e23 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:17.088Z