# Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

> Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil. Detected 2026-11-03 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r1ebbe082e3bd10
Last updated: 2026-11-03T12:03:48Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-03 12:03 UTC · Detected: 2026-11-03 12:03 UTC
- [Source: https://status.twilio.com/incidents/wk9d15hnq4d0](https://status.twilio.com/incidents/wk9d15hnq4d0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/wk9d15hnq4d0@99b8eceb25b3 → after incident\_version:125/wk9d15hnq4d0@8c4e159346ad
- Change 3 of 5 for this incident

Incident page (full timeline): [SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/company/twilio/incidents/wk9d15hnq4d0.md)
## What changed

**1. Added: Update** (identified) · 2026-11-03 12:01 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 06:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r6344cf07ef49c1.md) | Normal progress |
| 2026-11-03 08:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r6065bc002a27d6.md) | Normal progress |
| 2026-11-03 12:03 UTC | Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (this change) |  |
| 2026-11-03 15:23 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r54a730a40f6b68.md) |  |
| 2026-11-03 17:23 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r80e28498225afb.md) |  |

Previous: [change](https://rewindex.com/change/r6065bc002a27d6.md) · Next: [change](https://rewindex.com/change/r54a730a40f6b68.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r1ebbe082e3bd10 · Markdown: https://rewindex.com/change/r1ebbe082e3bd10.md · JSON: https://rewindex.com/api/v1/changes/r1ebbe082e3bd10 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T19:39:04.931Z