# Zapier: Incident updated: "Chat with Sales" page not loading

> Incident updated: "Chat with Sales" page not loading. Detected 2026-11-02 by Rewindex: what changed on Zapier’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r17aa96bdf0b331
Last updated: 2026-11-02T21:13:02Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-02 21:13 UTC · Detected: 2026-11-02 21:13 UTC
- [Source: https://status.zapier.com/incidents/01M6EZC3ZN9Z07T4JMKYGNVC6P](https://status.zapier.com/incidents/01M6EZC3ZN9Z07T4JMKYGNVC6P)
- [Company: Zapier](https://rewindex.com/company/zapier.md)
- Versions: before incident\_version:62/01M6EZC3ZN9Z07T4JMKYGNVC6P@2eaea952d892 → after incident\_version:62/01M6EZC3ZN9Z07T4JMKYGNVC6P@53c4b261ed1e
- Change 2 of 2 for this incident

Incident page (full timeline): ["Chat with Sales" page not loading](https://rewindex.com/company/zapier/incidents/01M6EZC3ZN9Z07T4JMKYGNVC6P.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-02 21:08 UTC
```

**3. Added: Update** (resolved) · 2026-11-02 21:08 UTC

```diff
+ We have tested the page post-fix and the issue is resolved. Users visiting the "Chat with Sales" page (https://zapier.com/l/chat-with-sales) should now be able to see the chat session. This incident is now considered resolved. If you don't see the chat, we recommend clearing your browser cache and cookies, then trying the page again. If you continue to have issues with the page, reach out to our support team at zapier.com/app/get-help: http://zapier.com/app/get-help.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 21:03 UTC | [Incident updated: "Chat with Sales" page not loading](https://rewindex.com/change/r8cc87a364dfeb7.md) | Normal progress |
| 2026-11-02 21:13 UTC | Incident updated: "Chat with Sales" page not loading (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r8cc87a364dfeb7.md) · All Zapier changes: [timeline](https://rewindex.com/company/zapier/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: "Chat with Sales" page not loading on Zapier’s status page, changed 2026-11-02 21:13 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r17aa96bdf0b331
- Citation: Zapier, “Incident updated: "Chat with Sales" page not loading” (2026-11-02 21:13 UTC). Archived by Rewindex: https://rewindex.com/change/r17aa96bdf0b331 (CC BY 4.0).
- Markdown link: `[Zapier: Incident updated: "Chat with Sales" page not loading (2026-11-02)](https://rewindex.com/change/r17aa96bdf0b331)`


---
Canonical: https://rewindex.com/change/r17aa96bdf0b331 · Markdown: https://rewindex.com/change/r17aa96bdf0b331.md · JSON: https://rewindex.com/api/v1/changes/r17aa96bdf0b331 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:51.864Z