# Twilio: Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada

> Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada. Detected 2026-11-09 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r14656dd92cd75e
Last updated: 2026-11-09T01:13:50Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-11-09 01:13 UTC · Detected: 2026-11-09 01:13 UTC
- [Source: https://status.twilio.com/incidents/x2w2p6b9d9dr](https://status.twilio.com/incidents/x2w2p6b9d9dr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/x2w2p6b9d9dr@aaba139e5e26 → after incident\_version:125/x2w2p6b9d9dr@90aee2362845
- Change 6 of 7 for this incident

Incident page (full timeline): [Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/company/twilio/incidents/x2w2p6b9d9dr.md)
## What changed

**1. Changed: Title**

```diff
- Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase in EnStream Canada
+ Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada
```

**2. Added: Update** (monitoring) · 2026-11-09 01:03 UTC

```diff
+ We have observed recovery in API transactions for Silent Network Authentication (SNA) and the recovery for Lookup API transactions involving EnStream in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-08 16:13 UTC | [Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/change/r4da4f3e0144211.md) | Normal progress |
| 2026-11-08 17:03 UTC | [Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/change/r4add5af2c50110.md) | Normal progress |
| 2026-11-08 18:03 UTC | [Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/change/rbb8d8a30b5b0d2.md) | Normal progress |
| 2026-11-08 20:13 UTC | [Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/change/rf2e8ba97183ac8.md) | Normal progress |
| 2026-11-08 23:03 UTC | [Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase in EnStream Canada](https://rewindex.com/change/r522382ee673f0c.md) | Normal progress |
| 2026-11-09 01:13 UTC | Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (this change) | Normal progress |
| 2026-11-09 05:13 UTC | [Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/change/r17ed8e4cf617dc.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r522382ee673f0c.md) · Next: [change](https://rewindex.com/change/r17ed8e4cf617dc.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada on Twilio’s status page, changed 2026-11-09 01:13 UTC (change 6 of 7).

- Canonical URL: https://rewindex.com/change/r14656dd92cd75e
- Citation: Twilio, “Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada” (2026-11-09 01:13 UTC). Archived by Rewindex: https://rewindex.com/change/r14656dd92cd75e (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (2026-11-09)](https://rewindex.com/change/r14656dd92cd75e)`


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Canonical: https://rewindex.com/change/r14656dd92cd75e · Markdown: https://rewindex.com/change/r14656dd92cd75e.md · JSON: https://rewindex.com/api/v1/changes/r14656dd92cd75e · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:03.847Z