# Bandwidth: Incident updated: Toll-free Port Activation Delays

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-19 18:43 UTC · Detected: 2026-10-19 18:43 UTC
- [Source: https://stspg.io/2rfpknsjw9yb](https://stspg.io/2rfpknsjw9yb)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before incident\_version:690/y26htsqg1n3f@1ab8a132c1bf → after incident\_version:690/y26htsqg1n3f@febdb5f44140
- Change 1 of 2 for this incident

Incident page (full timeline): [Toll-free Port Activation Delays](https://rewindex.com/company/bandwidth/incidents/y26htsqg1n3f.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-10-19 18:39 UTC

```diff
+ Due to an off-network condition, toll-free port orders remain delayed in activation. Teams are working with the impacted provider to restore expected port activation times.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 18:43 UTC | Incident updated: Toll-free Port Activation Delays (this change) |  |
| 2026-10-19 20:13 UTC | [Incident updated: Toll-free Port Activation Delays](https://rewindex.com/change/rc83740eb342aa5.md) |  |

Next: [change](https://rewindex.com/change/rc83740eb342aa5.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r12baf361327469 · Markdown: https://rewindex.com/change/r12baf361327469.md · JSON: https://rewindex.com/api/v1/changes/r12baf361327469 · Generated 2026-10-20T00:48:57.231Z