# Cloudflare: Incident updated: Support Helpdesk Availability Issues

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 06:03 UTC · Detected: 2026-10-23 06:03 UTC
- [Source: https://www.cloudflarestatus.com/incidents/8m9a1fjjwxp5](https://www.cloudflarestatus.com/incidents/8m9a1fjjwxp5)
- [Company: Cloudflare](https://rewindex.com/company/cloudflare.md)
- Versions: before incident\_version:82/8m9a1fjjwxp5@3e35fef0a16b → after incident\_version:82/8m9a1fjjwxp5@70d246479623
- Change 3 of 5 for this incident

Incident page (full timeline): [Support Helpdesk Availability Issues](https://rewindex.com/company/cloudflare/incidents/8m9a1fjjwxp5.md)
## What changed

**1. Added: Update** (identified) · 2026-10-23 05:56 UTC

```diff
+ We are continuing to work on a fix for the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 03:43 UTC | [Incident updated: Support Helpdesk Availability Issues](https://rewindex.com/change/rb2a9eef7133246.md) | Normal progress |
| 2026-10-23 04:53 UTC | [Incident updated: Support Helpdesk Availability Issues](https://rewindex.com/change/r2248f652014222.md) | Normal progress |
| 2026-10-23 06:03 UTC | Incident updated: Support Helpdesk Availability Issues (this change) | Normal progress |
| 2026-10-23 06:43 UTC | [Incident updated: Support Helpdesk Availability Issues](https://rewindex.com/change/re68d061e9a72f9.md) | Normal progress |
| 2026-10-23 09:43 UTC | [Incident updated: Support Helpdesk Availability Issues](https://rewindex.com/change/r6e1dad63dd493c.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r2248f652014222.md) · Next: [change](https://rewindex.com/change/re68d061e9a72f9.md) · All Cloudflare changes: [timeline](https://rewindex.com/company/cloudflare/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r110ca2e57854df · Markdown: https://rewindex.com/change/r110ca2e57854df.md · JSON: https://rewindex.com/api/v1/changes/r110ca2e57854df · Generated 2026-10-24T12:15:58.383Z