# Sentry: Incident updated: Account emails not being delivered

> Incident updated: Account emails not being delivered. Detected 2026-11-11 by Rewindex: what changed on Sentry’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r0f7a982a2e4010
Last updated: 2026-11-11T08:43:48Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-11 08:43 UTC · Detected: 2026-11-11 08:43 UTC
- [Source: https://status.sentry.io/incidents/f51kdttk60mx](https://status.sentry.io/incidents/f51kdttk60mx)
- [Company: Sentry](https://rewindex.com/company/sentry.md)
- Versions: before incident\_version:288/f51kdttk60mx@1fcf48af6c81 → after incident\_version:288/f51kdttk60mx@1846d1937354
- Change 2 of 2 for this incident

Incident page (full timeline): [Account emails not being delivered](https://rewindex.com/company/sentry/incidents/f51kdttk60mx.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-11 08:34 UTC
```

**3. Added: Update** (resolved) · 2026-11-11 08:34 UTC

```diff
+ This incident was caused by an infrastructure configuration change, which we reverted at 08:15 UTC on November 11. Account emails have been delivered normally since then. Emails that failed between 21:37 UTC on November 10 and 08:15 UTC on November 11 won't be re-sent automatically. If you were waiting for an email verification, a new email address confirmation, an organization invite or a password reset during that time, please request a new one. We're sorry for the trouble.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-11 07:52 UTC | [Major incident: Account emails not being delivered](https://rewindex.com/change/icef88480f9133c.md) | outage |
| 2026-11-11 08:43 UTC | Incident updated: Account emails not being delivered (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/icef88480f9133c.md) · All Sentry changes: [timeline](https://rewindex.com/company/sentry/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Account emails not being delivered on Sentry’s status page, changed 2026-11-11 08:43 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r0f7a982a2e4010
- Citation: Sentry, “Incident updated: Account emails not being delivered” (2026-11-11 08:43 UTC). Archived by Rewindex: https://rewindex.com/change/r0f7a982a2e4010 (CC BY 4.0).
- Markdown link: `[Sentry: Incident updated: Account emails not being delivered (2026-11-11)](https://rewindex.com/change/r0f7a982a2e4010)`


---
Canonical: https://rewindex.com/change/r0f7a982a2e4010 · Markdown: https://rewindex.com/change/r0f7a982a2e4010.md · JSON: https://rewindex.com/api/v1/changes/r0f7a982a2e4010 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T14:27:54.577Z