# Salesforce: Incident updated: Service Disruption: Core Service

> Incident updated: Service Disruption: Core Service. Detected 2026-10-31 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r0e58b0c62de5e9
Last updated: 2026-10-31T07:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-31 07:03 UTC · Detected: 2026-10-31 07:03 UTC
- [Source: https://status.salesforce.com/incidents/20004549](https://status.salesforce.com/incidents/20004549)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004549@0c4515d73215 → after incident\_version:130/20004549@d2f9b3d32441
- Change 6 of 6 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004549.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Changed: Start time**

```diff
- 2026-10-27 07:00 UTC
+ 2026-10-29 22:47 UTC
```

**3. Added: Resolved time**

```diff
+ 2026-10-31 03:53 UTC
```

**4. Added: Update** (update) · 2026-10-31 06:41 UTC

```diff
+ We have successfully validated and tested the fix. Initial reports indicate positive results, and services have returned to normal operating levels for the verification instances. We apologise for how you and your business may have been affected by this incident. 
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 22:47 UTC | [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i0029bacf913534.md) | outage |
| 2026-10-30 22:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rebbf9e00b4cb48.md) | Normal progress |
| 2026-10-30 22:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r25356140465d24.md) | Normal progress |
| 2026-10-30 23:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r996a406557a947.md) | Normal progress |
| 2026-10-31 00:03 UTC | [Incident silently edited: Service Disruption: Core Service](https://rewindex.com/change/r057d29e2207fa3.md) | Normal progress |
| 2026-10-31 07:03 UTC | Incident updated: Service Disruption: Core Service (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r057d29e2207fa3.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r0e58b0c62de5e9 · Markdown: https://rewindex.com/change/r0e58b0c62de5e9.md · JSON: https://rewindex.com/api/v1/changes/r0e58b0c62de5e9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:24:35.150Z