# Twilio: Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia

> Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia. Detected 2026-11-02 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r0d3cf3a4e08055
Last updated: 2026-11-02T18:23:45Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-02 18:23 UTC · Detected: 2026-11-02 18:23 UTC
- [Source: https://status.twilio.com/incidents/p3dwpq8y05nd](https://status.twilio.com/incidents/p3dwpq8y05nd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/p3dwpq8y05nd@903fbf1533f4 → after incident\_version:125/p3dwpq8y05nd@52c7b6bbdc5d
- Change 7 of 8 for this incident

Incident page (full timeline): [Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia](https://rewindex.com/company/twilio/incidents/p3dwpq8y05nd.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-02 18:13 UTC

```diff
+ We have observed the recovery in API transactions for Silent Network Authentication (SNA) on XL Axiata in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 07:43 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects in Indonesia](https://rewindex.com/change/r8c611dde931275.md) | Normal progress |
| 2026-11-02 08:53 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects in Indonesia](https://rewindex.com/change/re9457d3ca1beae.md) | Normal progress |
| 2026-11-02 10:53 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects in Indonesia](https://rewindex.com/change/r2a940a1f3c9a33.md) | Normal progress |
| 2026-11-02 14:53 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects in Indonesia](https://rewindex.com/change/reeeb2419bddaa1.md) | Normal progress |
| 2026-11-02 15:53 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia](https://rewindex.com/change/rd3968de9a643aa.md) | Normal progress |
| 2026-11-02 16:53 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia](https://rewindex.com/change/r8cfde994c489d4.md) | Normal progress |
| 2026-11-02 18:23 UTC | Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (this change) | Normal progress |
| 2026-11-02 20:23 UTC | [Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia](https://rewindex.com/change/raccbb438eacda9.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r8cfde994c489d4.md) · Next: [change](https://rewindex.com/change/raccbb438eacda9.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia on Twilio’s status page, changed 2026-11-02 18:23 UTC (change 7 of 8).

- Canonical URL: https://rewindex.com/change/r0d3cf3a4e08055
- Citation: Twilio, “Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia” (2026-11-02 18:23 UTC). Archived by Rewindex: https://rewindex.com/change/r0d3cf3a4e08055 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (2026-11-02)](https://rewindex.com/change/r0d3cf3a4e08055)`


---
Canonical: https://rewindex.com/change/r0d3cf3a4e08055 · Markdown: https://rewindex.com/change/r0d3cf3a4e08055.md · JSON: https://rewindex.com/api/v1/changes/r0d3cf3a4e08055 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:20:36.555Z