# Claude: Incident updated: Elevated errors affecting the Microsoft 365 connector

> Incident updated: Elevated errors affecting the Microsoft 365 connector. Detected 2026-11-12 by Rewindex: what changed on Claude’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r0ccaa768a1883a
Last updated: 2026-11-12T20:33:38Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-12 20:33 UTC · Detected: 2026-11-12 20:33 UTC
- [Source: https://status.claude.com/incidents/sqn3fg1l96dl](https://status.claude.com/incidents/sqn3fg1l96dl)
- [Company: Claude](https://rewindex.com/company/claude.md)
- Versions: before incident\_version:6/sqn3fg1l96dl@bd0b4073103f → after incident\_version:6/sqn3fg1l96dl@b9e0868c4050
- Change 3 of 5 for this incident

Incident page (full timeline): [Elevated errors affecting the Microsoft 365 connector](https://rewindex.com/company/claude/incidents/sqn3fg1l96dl.md)
## What changed

**1. Added: Update** (identified) · 2026-11-12 20:28 UTC

```diff
+ We are continuing to work with our upstream provider on this issue. Mail, calendar and search tools in the Microsoft 365 connector are still failing for most requests. Claude for Outlook is also affected: mail and calendar actions may fail, and some users may not be able to open the add-in. We will provide another update within the hour.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 17:52 UTC | [Major incident: Elevated errors affecting the Microsoft 365 connector](https://rewindex.com/change/i2f745de063f98c.md) | major |
| 2026-11-12 18:43 UTC | [Incident updated: Elevated errors affecting the Microsoft 365 connector](https://rewindex.com/change/r901ef60b265953.md) |  |
| 2026-11-12 20:33 UTC | Incident updated: Elevated errors affecting the Microsoft 365 connector (this change) |  |
| 2026-11-12 21:23 UTC | [Incident updated: Elevated errors affecting the Microsoft 365 connector](https://rewindex.com/change/rbbc6dd46466ad2.md) |  |
| 2026-11-12 22:33 UTC | [Incident updated: Elevated errors affecting the Microsoft 365 connector](https://rewindex.com/change/r3f011c8cb61569.md) |  |

Previous: [change](https://rewindex.com/change/r901ef60b265953.md) · Next: [change](https://rewindex.com/change/rbbc6dd46466ad2.md) · All Claude changes: [timeline](https://rewindex.com/company/claude/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Elevated errors affecting the Microsoft 365 connector on Claude’s status page, changed 2026-11-12 20:33 UTC (change 3 of 5).

- Canonical URL: https://rewindex.com/change/r0ccaa768a1883a
- Citation: Claude, “Incident updated: Elevated errors affecting the Microsoft 365 connector” (2026-11-12 20:33 UTC). Archived by Rewindex: https://rewindex.com/change/r0ccaa768a1883a (CC BY 4.0).
- Markdown link: `[Claude: Incident updated: Elevated errors affecting the Microsoft 365 connector (2026-11-12)](https://rewindex.com/change/r0ccaa768a1883a)`


---
Canonical: https://rewindex.com/change/r0ccaa768a1883a · Markdown: https://rewindex.com/change/r0ccaa768a1883a.md · JSON: https://rewindex.com/api/v1/changes/r0ccaa768a1883a · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T04:08:02.609Z