# Twilio: Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States

> Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States. Detected 2026-11-10 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r0c572c2ba2663b
Last updated: 2026-11-10T16:13:48Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-10 16:13 UTC · Detected: 2026-11-10 16:13 UTC
- [Source: https://status.twilio.com/incidents/d7cx8sdb4hr8](https://status.twilio.com/incidents/d7cx8sdb4hr8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/d7cx8sdb4hr8@d01b8b16f66a → after incident\_version:125/d7cx8sdb4hr8@3022cde602db
- Change 5 of 5 for this incident

Incident page (full timeline): [Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/company/twilio/incidents/d7cx8sdb4hr8.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-10 16:06 UTC
```

**3. Added: Update** (resolved) · 2026-11-10 16:06 UTC

```diff
+ The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 06:53 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/change/rd0ee18374e85c5.md) | Normal progress |
| 2026-11-10 08:53 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/change/ra11b48e6a7caf0.md) | Normal progress |
| 2026-11-10 12:53 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/change/r1f24444f5ee2de.md) |  |
| 2026-11-10 14:13 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States](https://rewindex.com/change/r0fc4af465a34c6.md) |  |
| 2026-11-10 16:13 UTC | Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States (this change) |  |

Previous: [change](https://rewindex.com/change/r0fc4af465a34c6.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States on Twilio’s status page, changed 2026-11-10 16:13 UTC (change 5 of 5).

- Canonical URL: https://rewindex.com/change/r0c572c2ba2663b
- Citation: Twilio, “Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States” (2026-11-10 16:13 UTC). Archived by Rewindex: https://rewindex.com/change/r0c572c2ba2663b (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States (2026-11-10)](https://rewindex.com/change/r0c572c2ba2663b)`


---
Canonical: https://rewindex.com/change/r0c572c2ba2663b · Markdown: https://rewindex.com/change/r0c572c2ba2663b.md · JSON: https://rewindex.com/api/v1/changes/r0c572c2ba2663b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:34:01.252Z