# Twilio: Incident updated: SMS Delivery Failures from Twilio to KDDI Japan

> Incident updated: SMS Delivery Failures from Twilio to KDDI Japan. Detected 2026-11-01 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r09b95f9559ea03
Last updated: 2026-11-01T21:43:42Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-01 21:43 UTC · Detected: 2026-11-01 21:43 UTC
- [Source: https://status.twilio.com/incidents/3cdw1jrt88l2](https://status.twilio.com/incidents/3cdw1jrt88l2)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/3cdw1jrt88l2@c7c8c936ba32 → after incident\_version:125/3cdw1jrt88l2@3db5e1f54da6
- Change 2 of 4 for this incident

Incident page (full timeline): [SMS Delivery Failures from Twilio to KDDI Japan](https://rewindex.com/company/twilio/incidents/3cdw1jrt88l2.md)
## What changed

**1. Added: Update** (identified) · 2026-11-01 21:37 UTC

```diff
+ Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-01 20:43 UTC | [Incident updated: SMS Delivery Failures from Twilio to KDDI Japan](https://rewindex.com/change/re434ad90ab6226.md) | Normal progress |
| 2026-11-01 21:43 UTC | Incident updated: SMS Delivery Failures from Twilio to KDDI Japan (this change) | Normal progress |
| 2026-11-01 22:43 UTC | [Incident updated: SMS Delivery Failures from Twilio to KDDI Japan](https://rewindex.com/change/r5aa8e41dbbdc39.md) | Normal progress |
| 2026-11-02 00:43 UTC | [Incident updated: SMS Delivery Failures from Twilio to KDDI Japan](https://rewindex.com/change/re795cc0b7a92f2.md) | Normal progress |

Previous: [change](https://rewindex.com/change/re434ad90ab6226.md) · Next: [change](https://rewindex.com/change/r5aa8e41dbbdc39.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Failures from Twilio to KDDI Japan on Twilio’s status page, changed 2026-11-01 21:43 UTC (change 2 of 4).

- Canonical URL: https://rewindex.com/change/r09b95f9559ea03
- Citation: Twilio, “Incident updated: SMS Delivery Failures from Twilio to KDDI Japan” (2026-11-01 21:43 UTC). Archived by Rewindex: https://rewindex.com/change/r09b95f9559ea03 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Failures from Twilio to KDDI Japan (2026-11-01)](https://rewindex.com/change/r09b95f9559ea03)`


---
Canonical: https://rewindex.com/change/r09b95f9559ea03 · Markdown: https://rewindex.com/change/r09b95f9559ea03.md · JSON: https://rewindex.com/api/v1/changes/r09b95f9559ea03 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:35:56.822Z