# Twilio: Incident updated: Email Delivery Delays to Microsoft Inbox Providers

> Incident updated: Email Delivery Delays to Microsoft Inbox Providers. Detected 2026-11-12 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r094a087f82762f
Last updated: 2026-11-12T20:03:36Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-12 20:03 UTC · Detected: 2026-11-12 20:03 UTC
- [Source: https://status.twilio.com/incidents/7h6p6ss3xrnm](https://status.twilio.com/incidents/7h6p6ss3xrnm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/7h6p6ss3xrnm@39390846621b → after incident\_version:125/7h6p6ss3xrnm@ecf41e0518a3
- Change 1 of 4 for this incident

Incident page (full timeline): [Email Delivery Delays to Microsoft Inbox Providers](https://rewindex.com/company/twilio/incidents/7h6p6ss3xrnm.md)
## What changed

**1. Changed: Title**

```diff
- Email Delivery Delays to Some Inbox Providers
+ Email Delivery Delays to Microsoft Inbox Providers
```

**2. Changed: Status**

```diff
- investigating
+ identified
```

**3. Added: Update** (identified) · 2026-11-12 19:58 UTC

```diff
+ We have identified the issue of delayed email delivery to Microsoft inbox providers for Email. Due to a third-party provider dependency, messages to these inboxes may remain queued longer than usual, but there is no mail loss at this time. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 20:03 UTC | Incident updated: Email Delivery Delays to Microsoft Inbox Providers (this change) |  |
| 2026-11-12 21:13 UTC | [Incident updated: Email Delivery Delays to Microsoft Inbox Providers](https://rewindex.com/change/r34189f459fe663.md) |  |
| 2026-11-12 23:03 UTC | [Incident updated: Email Delivery Delays to Microsoft-Hosted Inboxes](https://rewindex.com/change/r7b14d9d77bf32e.md) |  |
| 2026-11-13 03:03 UTC | [Incident updated: Email Delivery Delays to Microsoft Inbox Providers](https://rewindex.com/change/rfc57ace9c7852d.md) |  |

Next: [change](https://rewindex.com/change/r34189f459fe663.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Email Delivery Delays to Microsoft Inbox Providers on Twilio’s status page, changed 2026-11-12 20:03 UTC (change 1 of 4).

- Canonical URL: https://rewindex.com/change/r094a087f82762f
- Citation: Twilio, “Incident updated: Email Delivery Delays to Microsoft Inbox Providers” (2026-11-12 20:03 UTC). Archived by Rewindex: https://rewindex.com/change/r094a087f82762f (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Email Delivery Delays to Microsoft Inbox Providers (2026-11-12)](https://rewindex.com/change/r094a087f82762f)`


---
Canonical: https://rewindex.com/change/r094a087f82762f · Markdown: https://rewindex.com/change/r094a087f82762f.md · JSON: https://rewindex.com/api/v1/changes/r094a087f82762f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T04:04:03.398Z