# Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

> Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India. Detected 2026-11-13 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r06b6b996118b16
Last updated: 2026-11-13T16:43:42Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-13 16:43 UTC · Detected: 2026-11-13 16:43 UTC
- [Source: https://status.twilio.com/incidents/hv25yyc4z5bl](https://status.twilio.com/incidents/hv25yyc4z5bl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/hv25yyc4z5bl@c73355fc0d29 → after incident\_version:125/hv25yyc4z5bl@8403935dab2d
- Change 1 of 6 for this incident

Incident page (full timeline): [SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India](https://rewindex.com/company/twilio/incidents/hv25yyc4z5bl.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (investigating) · 2026-11-13 16:37 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

**3. Added: Update** (identified) · 2026-11-13 16:41 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 16:43 UTC | Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India (this change) |  |
| 2026-11-13 17:53 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/r0a20ffdd98ea84.md) |  |
| 2026-11-13 19:53 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/rb9ce1834211e8a.md) |  |
| 2026-11-13 22:23 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/rb46187a25c282f.md) |  |
| 2026-11-14 00:23 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/r83bd9a2a9a1d2c.md) |  |
| 2026-11-14 04:23 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/r034b4077929712.md) |  |

Next: [change](https://rewindex.com/change/r0a20ffdd98ea84.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India on Twilio’s status page, changed 2026-11-13 16:43 UTC (change 1 of 6).

- Canonical URL: https://rewindex.com/change/r06b6b996118b16
- Citation: Twilio, “Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India” (2026-11-13 16:43 UTC). Archived by Rewindex: https://rewindex.com/change/r06b6b996118b16 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India (2026-11-13)](https://rewindex.com/change/r06b6b996118b16)`


---
Canonical: https://rewindex.com/change/r06b6b996118b16 · Markdown: https://rewindex.com/change/r06b6b996118b16.md · JSON: https://rewindex.com/api/v1/changes/r06b6b996118b16 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T08:48:58.254Z