# SendGrid: Incident updated: SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-23 19:03 UTC · Detected: 2026-10-23 19:03 UTC
- [Source: https://status.sendgrid.com/incidents/sw211jq8t8h6](https://status.sendgrid.com/incidents/sw211jq8t8h6)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/sw211jq8t8h6@0cbfd11be0a4 → after incident\_version:258/sw211jq8t8h6@63870818dc26
- Change 6 of 6 for this incident

Incident page (full timeline): [SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/company/sendgrid/incidents/sw211jq8t8h6.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
+ SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
```

**2. Changed: Status**

```diff
- monitoring
+ resolved
```

**3. Added: Resolved time**

```diff
+ 2026-10-23 18:56 UTC
```

**4. Added: Update** (resolved) · 2026-10-23 18:56 UTC

```diff
+ The incident has been resolved and SMS delivery between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 05:04 UTC | [Incident updated: SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/rfbe29aabde67ce.md) | Normal progress |
| 2026-10-23 07:04 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r9ce4e1dee8738f.md) | Normal progress |
| 2026-10-23 11:03 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/rfccd991251674d.md) | Normal progress |
| 2026-10-23 14:13 UTC | [Incident updated: SMS Delivery Delays Between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r2e0da5c0b11716.md) | Normal progress |
| 2026-10-23 16:14 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/rccaa46fdcc961e.md) | Normal progress |
| 2026-10-23 19:03 UTC | Incident updated: SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rccaa46fdcc961e.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r0680040f398872 · Markdown: https://rewindex.com/change/r0680040f398872.md · JSON: https://rewindex.com/api/v1/changes/r0680040f398872 · Generated 2026-10-24T12:03:44.245Z