# Xero: Incident updated: Global: Xero Mail - some customers may see bounced emails due to a third party issue

> Incident updated: Global: Xero Mail - some customers may see bounced emails due to a third party issue. Detected 2026-11-13 by Rewindex: what changed on Xero’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r062919fc56ac44
Last updated: 2026-11-13T15:23:41Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-13 15:23 UTC · Detected: 2026-11-13 15:23 UTC
- [Source: https://status.xero.com/incidents/ydz0wyr2jd9p](https://status.xero.com/incidents/ydz0wyr2jd9p)
- [Company: Xero](https://rewindex.com/company/xero.md)
- Versions: before incident\_version:223/ydz0wyr2jd9p@505643346a59 → after incident\_version:223/ydz0wyr2jd9p@7e7f7d968e67
- Change 1 of 1 for this incident

Incident page (full timeline): [Global: Xero Mail - some customers may see bounced emails due to a third party issue](https://rewindex.com/company/xero/incidents/ydz0wyr2jd9p.md)
## What changed

**1. Added: Update** (monitoring) · 2026-11-13 15:14 UTC

```diff
+ Microsoft have reported that they’re seeing widespread recovery but intermittent issues still remain for some. You can read the full update on Microsoft's status page.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 15:23 UTC | Incident updated: Global: Xero Mail - some customers may see bounced emails due to a third party issue (this change) |  |

All Xero changes: [timeline](https://rewindex.com/company/xero/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Global: Xero Mail - some customers may see bounced emails due to a third party issue on Xero’s status page, changed 2026-11-13 15:23 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/r062919fc56ac44
- Citation: Xero, “Incident updated: Global: Xero Mail - some customers may see bounced emails due to a third party issue” (2026-11-13 15:23 UTC). Archived by Rewindex: https://rewindex.com/change/r062919fc56ac44 (CC BY 4.0).
- Markdown link: `[Xero: Incident updated: Global: Xero Mail - some customers may see bounced emails due to a third party issue (2026-11-13)](https://rewindex.com/change/r062919fc56ac44)`


---
Canonical: https://rewindex.com/change/r062919fc56ac44 · Markdown: https://rewindex.com/change/r062919fc56ac44.md · JSON: https://rewindex.com/api/v1/changes/r062919fc56ac44 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T08:48:55.786Z