# Twilio: Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-19 20:43 UTC · Detected: 2026-10-19 20:43 UTC
- [Source: https://stspg.io/4lyk1xpq1l88](https://stspg.io/4lyk1xpq1l88)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/tmpv7zr3hl23@427921e39beb → after incident\_version:125/tmpv7zr3hl23@21db1796d65f
- Change 1 of 3 for this incident

Incident page (full timeline): [MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada](https://rewindex.com/company/twilio/incidents/tmpv7zr3hl23.md)
## What changed

**1. Changed: Title**

```diff
- MMS Delivery Delays From a Subset of Twilio Long Codes to Telus Canada
+ MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
```

**2. Added: Update** (identified) · 2026-10-19 20:37 UTC

```diff
+ Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 20:43 UTC | Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (this change) |  |
| 2026-10-19 21:03 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada](https://rewindex.com/change/rc1202255df319b.md) |  |
| 2026-10-19 23:03 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada](https://rewindex.com/change/r17191045fc1241.md) |  |

Next: [change](https://rewindex.com/change/rc1202255df319b.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r057ec545cb4d08 · Markdown: https://rewindex.com/change/r057ec545cb4d08.md · JSON: https://rewindex.com/api/v1/changes/r057ec545cb4d08 · Generated 2026-10-19T23:33:47.857Z