# Jotform: Terms (legal) page changed

> Jotform switched the named arbitration provider from JAMS to AAA, reduced the hearing cap from eight hours to four, and removed each party’s right to request up to ten document categories. Parties must exchange intended documentary evidence ten days before the hearing, tightening customers’ dispute

Canonical: https://rewindex.com/change/p7947
Last updated: 2026-10-26T08:45:55Z

**Summary:** Jotform switched the named arbitration provider from JAMS to AAA, reduced the hearing cap from eight hours to four, and removed each party’s right to request up to ten document categories. Parties must exchange intended documentary evidence ten days before the hearing, tightening customers’ dispute procedures. _(machine-written, sol)_
- Kind: Terms of service · Label: Changed (not classified) (rule)
- Changed: 2026-10-26 08:45 UTC · Detected: 2026-10-26 08:45 UTC
- [Source: https://jotform.com/terms](https://jotform.com/terms)
- [Company: Jotform](https://rewindex.com/company/jotform.md)
- Versions: before page\_version:3836 → after page\_version:7947
- Change 1 of 2 for this page

## What changed

**1. Changed**

```diff
  …a single neutral arbitrator under the auspices of
- JAMS (www.jamsadr.com),
+ AAA ( www.adr.org ),
  in San Francisco, CA, or at another AAA…
```

**2. Changed**

```diff
  …), in San Francisco, CA, or at another
- JAMS office location if ordered by JAMS or
+ AAA office location if ordered by
  a court of competent jurisdiction; or at and…
```

**3. Added**

```diff
  …ordered by a court of competent jurisdiction; or
+ at and
  under the auspices of the ICC (International Court…
```

**4. Changed**

```diff
  …on a single day, lasting no more than
- eight hours.
+ four hours. Each party shall provide the other party with all documentary evidence they intend to introduce at the hearing, no later than ten days before the hearing.
  No other forms of discovery shall be allowed.…
```

**5. Removed**

```diff
  …eight hours. Each party shall be entitled to
- propound one set of document demands to the other party, consisting of no more than ten categories of documents, with no sub-parts.
  No other forms of discovery shall be allowed.…
```

**6. Added**

```diff
  …or type of damages that would conflict with
+ or not be allowed under
  Sections 11 or 12 of these Terms, nor…
```

**7. Changed**

```diff
  …competent jurisdiction determines or rules that the dispute
- shall
+ must
  be decided in court rather than through arbitration,…
```

**8. Changed**

```diff
  …Widgets Support Contact Us User Guide Help FAQ
- Support Inbox
+ Help Center
  API and Developers Jotform Status Jotform Books Jotform…
```

## History of this page

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-26 08:45 UTC | Terms (legal) page changed (this change) | Changed (not classified) |
| 2026-11-05 08:44 UTC | [Terms (legal) page changed](https://rewindex.com/change/p15314.md) | Changed (not classified) |

Next: [change](https://rewindex.com/change/p15314.md) · All Jotform changes: [timeline](https://rewindex.com/company/jotform/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Terms (legal) page changed on Jotform’s Terms (legal) page, changed 2026-10-26 08:45 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/p7947
- Citation: Jotform, “Terms (legal) page changed” (2026-10-26 08:45 UTC). Archived by Rewindex: https://rewindex.com/change/p7947 (CC BY 4.0).
- Markdown link: `[Jotform: Terms (legal) page changed (2026-10-26)](https://rewindex.com/change/p7947)`


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Canonical: https://rewindex.com/change/p7947 · Markdown: https://rewindex.com/change/p7947.md · JSON: https://rewindex.com/api/v1/changes/p7947 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:20.053Z