# Synthesia: Subprocessors (legal) page changed

> Synthesia removed Canva Austria GmbH (formerly named Kaleido AI GmbH) from its subprocessors page, including its stated role in temporarily storing and preprocessing video to create custom avatars. Customers reviewing data-processing providers will no longer see that provider listed for this purpose

Canonical: https://rewindex.com/change/p6941
Last updated: 2026-10-24T08:45:09Z

**Summary:** Synthesia removed Canva Austria GmbH (formerly named Kaleido AI GmbH) from its subprocessors page, including its stated role in temporarily storing and preprocessing video to create custom avatars. Customers reviewing data-processing providers will no longer see that provider listed for this purpose. _(machine-written, sol)_
- Kind: Subprocessors · Label: Changed (not classified) (rule)
- Changed: 2026-10-24 08:45 UTC · Detected: 2026-10-24 08:45 UTC
- [Source: https://synthesia.io/legal/subprocessors](https://synthesia.io/legal/subprocessors)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)
- Versions: before page\_version:2751 → after page\_version:6941
- Change 1 of 3 for this page

## What changed

**1. Removed**

```diff
  …STUDIO. No persistent storage is utilised. 2. Name:
- Canva Austria GmbH (formerly named Kaleido AI GmbH) Address: Ungargasse 37/BT1/3.3, 1030 Wien, Austria
  Contact person’s name, position and contact details: Michal…
```

**2. Removed**

```diff
  …Austria Contact person’s name, position and contact details:
- Michal Dzujka, Customer Success Manager, michal@kaleido.ai
  Description of processing (including a clear delimitation of…
```

**3. Removed**

```diff
  …responsibilities in case several sub-processors are authorised): Video
- processing to prepare a custom avatar. Video data of a person is transmitted and stored for a time-limited period for the purpose of pre-processing video to create a custom avatar for the service. 3.
  Name: Runway AI, Inc. Address: 18 West 18th…
```

**4. Changed**

```diff
  …processing: Video generation based on an image prompt
- 4.
+ 3.
  Name: Features & Labels, Inc. Address: 6020 Adeline…
```

**5. Changed**

```diff
  …and video inputs via hosted generative AI models.
- 5.
+ 4.
  Name: AssemblyAI, Inc. Address: 2261 Market Street, #4577,…
```

**6. Changed**

```diff
  …California 94114, support@assemblyai.com Description of processing: speech-to-text conversion
- 6.
+ 5.
  Name: LiveKit Incorporated. Address: 4285 Payne Avenue Suite…
```

**7. Changed**

```diff
  …voice-based, text-based, and other interactions for interactive videos.
- 7.
+ 6.
  Name: ai-coustics GmbH Address: Rosenthaler Str. 38/4, 10178…
```

**8. Changed**

```diff
  …of the audio submissions for the quality improvement.
- 8.
+ 7.
  Name: BFL GmbH Address: Bertoldstrasse 48, 79098 Freiburg…
```

**9. Changed**

```diff
  …and video inputs via hosted generative AI models.
- 9.
+ 8.
  Name: BytePlus Pte. Ltd. Address: 1 Raffles Quay,…
```

## History of this page

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-24 08:45 UTC | Subprocessors (legal) page changed (this change) | Changed (not classified) |
| 2026-10-27 08:45 UTC | [Subprocessors (legal) page changed](https://rewindex.com/change/p8803.md) | Changed (not classified) |
| 2026-11-04 08:44 UTC | [Subprocessors (legal) page changed](https://rewindex.com/change/p14564.md) | Changed (not classified) |

Next: [change](https://rewindex.com/change/p8803.md) · All Synthesia changes: [timeline](https://rewindex.com/company/synthesia/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Subprocessors (legal) page changed on Synthesia’s Subprocessors (legal) page, changed 2026-10-24 08:45 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/p6941
- Citation: Synthesia, “Subprocessors (legal) page changed” (2026-10-24 08:45 UTC). Archived by Rewindex: https://rewindex.com/change/p6941 (CC BY 4.0).
- Markdown link: `[Synthesia: Subprocessors (legal) page changed (2026-10-24)](https://rewindex.com/change/p6941)`


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Canonical: https://rewindex.com/change/p6941 · Markdown: https://rewindex.com/change/p6941.md · JSON: https://rewindex.com/api/v1/changes/p6941 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:54:43.811Z