# Ably: Terms (legal) page changed

> Ably now limits its Solution to businesses and requires customers to confirm business use. Terms changes, including referenced addenda and policies, take effect at subscription renewal rather than through continued use after notice. The terms also define “Committed Fees” and replace automatic termin

Canonical: https://rewindex.com/change/p16136
Last updated: 2026-11-06T08:45:24Z

**Summary:** Ably now limits its Solution to businesses and requires customers to confirm business use. Terms changes, including referenced addenda and policies, take effect at subscription renewal rather than through continued use after notice. The terms also define “Committed Fees” and replace automatic termination for violations with discretionary suspension or termination under specified sections. _(machine-written, sol)_
- Kind: Terms of service · Label: Changed (not classified) (rule)
- Changed: 2026-11-06 08:45 UTC · Detected: 2026-11-06 08:45 UTC
- [Source: https://ably.com/terms](https://ably.com/terms)
- [Company: Ably](https://rewindex.com/company/ably.md)
- Versions: before page\_version:228 → after page\_version:16136
- Change 1 of 1 for this page

## What changed

**1. Changed**

```diff
  …Terms of Service To Access and Use The
- Ably Solution
+ Solution (Current)
  Products Solutions Company Pricing Docs Contact us Login…
```

**2. Added**

```diff
  …to u]:no-underline" href="/cdn-cgi/l/email-protection# ‹hex› "> [email protected] .
+ Notices to you as required by these Terms should be sent to the persons indicated in the Order or as otherwise authorised by you.
  Your acceptance of these Terms is required in…
```

**3. Changed**

```diff
  …these Terms, you cannot use the Ably Solution.
- Copy link to clipboard
+ The Ably Solution is offered only to businesses. By accepting these Terms, you confirm that you are acting for purposes relating to your trade, business, craft or profession.
  We reserve the right at our discretion to…
```

**4. Added**

```diff
  …our discretion to propose modifications to these Terms
+ (and any related addenda and policies referenced in these Terms)
  periodically. We will notify you of such changes…
```

**5. Changed**

```diff
  …on file for you or via other notification
- mechanisms. Your continued use of and access to the Ably Solution after notice of such modifications
+ mechanisms, such changes to take effect upon the next renewal of your Ably Solution subscription. Your renewal of
  your subscription to the Ably Solution indicates your…
```

**6. Changed**

```diff
  …Terms. If you violate any of these Terms,
- your permission to use the Ably Solution automatically terminates,
+ we may suspend
  your use of the Ably Solution or terminate…
```

**7. Changed**

```diff
  …may suspend your use of the Ably Solution
- in your environment; and
+ or terminate your subscription under section 12.2 or 14.2,
  unless such violation is waived by us in…
```

**8. Added**

```diff
  …may not use the Ably Solution if you
+ are
  barred from doing so under the laws of…
```

**9. Changed**

```diff
  …documentation and other materials, and any upgrades, enhancements,
- customizations,
+ customisations,
  error corrections, deprecations, and other changes to any…
```

**10. Changed**

```diff
  …for access to the Ably Solution. "Application": the
- software application
+ application or service
  owned or controlled by you, and configured, using…
```

**11. Changed**

```diff
  …you, and configured, using the Client Software, to
- utilize
+ utilise
  the Ably Solution. "Client Software": the software applications…
```

**12. Changed**

```diff
  …utilise the Ably Solution. "Client Software": the software
- for use on your computer or device (server and client) that we provide
+ applications and tools, documentation, and APIs made available by us for use with the Ably cloud service,
  as may be updated or modified by us…
```

**13. Changed**

```diff
  …our sole discretion on one or more occasions.
- "Order":
+ "Committed Fees": the fees that an Order fixes for a subscription term, whether expressed as a committed spend, a minimum fee or a committed capacity, however measured and whether or not drawn down by usage (including fees for any committed or minimum number of monthly active users), but excluding charges for usage above the committed capacity, minimum or number.
  "Content": text, images, graphics, photos, video, audio, files,…
```

**14. Added**

```diff
  …number. "Content": text, images, graphics, photos, video, audio,
+ files, materials,
  and any other content, information or data, transmitted…
```

**15. Changed**

```diff
  …materials, and any other content, information or data,
- created, derived from or accessible via
+ transmitted via use of the Ably Solution and/or Other Applications,
  or otherwise made available by and to Ably…
```

**16. Changed**

```diff
  …may be amended), digitally or physically accepted by
- you,
+ you and Ably,
  setting forth the Evaluation Trial and/or subscriptions you…
```

**17. Changed**

```diff
  …products, services, functionality, text, video, audio, data, hardware,
- network
+ inventions, networks
  and content not developed or provided by us,…
```

**18. Changed**

```diff
  …of the Reactor Queues feature of the Ably
- Service
+ Solution
  with at least seven business days’ notice. Ably…
```

**19. Changed**

```diff
  …Level Policy Addendum. "Terms": these Ably Terms of
- Service and the Order, if any, referencing this agreement.
+ Service, including the Support and Service Level Policy Addendum, the DPA, and, if applicable, the EU Data Act Addendum, as well as the Order, if any, referencing these Terms. "Unused Prepaid Fees": for a terminated subscription (or a terminated portion of the Ably Solution), the lesser of (a) the prepaid fees attributable to the portion of the subscription term falling after the effective date of termination; and (b) the prepaid fees attributable to committed capacity or usage that you have not consumed as of the effective date of termination, determined by reference to your actual consumption (committed capacity or usage allocated to any billing period ending on or before the effective date of termination being treated as consumed).
  "We", "us", "our" or "Ably": Ably Realtime Ltd,…
```

**20. Changed**

```diff
  …consumed). "We", "us", "our" or "Ably": Ably Realtime
- Ltd., organized under the laws of England.
+ Ltd, a company incorporated in England and Wales with company number 06946246.
  "You" or "your": the individual using the Ably…
```

**21. Changed**

```diff
  …made by us. 2.2 Evaluation Trial. Any data,
- personalizations, integrations, adaptations, customizations
+ personalisations, integrations, adaptations, customisations
  or other materials generated during the Evaluation Trial…
```

**22. Added**

```diff
  …our trademarks and servicemarks, and will not be
+ used,
  reproduced, distributed, or displayed except for your own…
```

**23. Changed**

```diff
  …or displayed except for your own personal use
- or business operations
+ and/or business operations,
  in accordance with these Terms. 2.5 Your Content.…
```

**24. Removed**

```diff
  …and marketing purposes, and for verifying Terms compliance.
- We may use automated means to isolate information from your Content in order to help detect and protect against spam and malware, or to improve the Ably Solution.
  The foregoing will not be construed as an…
```

**25. Changed**

```diff
  …hereby consent to our collection and use of
- anonymized
+ anonymised
  or non-personally identifying metadata (including testing, analytical, diagnostic…
```

**26. Changed**

```diff
  …subsequently becomes inaccurate, incomplete, misleading or false. 3.4
- Unauthorized Use.
+ Unauthorised Use. You agree that
  your use of the Ably Solution shall at…
```

**27. Changed**

```diff
  …agree that your use of the Ably Solution
- or Content
+ shall at all times be exclusively in support of "Your Operations" (defined as websites, platforms, operations, offerings, or services owned and operated exclusively by you, and/or your service providers and vendors, for your benefit).
  You will not use the Ably Solution or…
```

**28. Changed**

```diff
  …the Ably Solution to store or transmit infringing,
- libelous, pornographic, offensive
+ libelous
  or otherwise unlawful or tortious material or data…
```

**29. Added**

```diff
  …as soon as they are published, as well
+ as
  all details required to replicate the results; and…
```

**30. Removed**

```diff
  …including email, mobile number, telephone, or delivery services.
- We may propose changes to these Terms from time to time, and will notify you as provided by this section. If you object to the changes, and are under a paid subscription, you must notify us within thirty days after receiving notice of the changes. If you notify us as specified in this section, then the proposed changes to the Terms will not come into effect until such time as the paid
  subscription to the Ably Solution is renewed after…
```

**31. Changed**

```diff
  …we are under no obligation to do so.
- Copy link to clipboard 4. Client Software 4.1 License
+ 3.8 Cloud Hosting Providers . You acknowledge that Ably engages Amazon Web Services ("AWS") or other cloud hosting providers provisioning Other Applications in the form of public cloud hosting services enabling delivery of the Ably Solution, pursuant to the terms of the AWS Customer Agreement at https://aws.amazon.com/agreement and related AWS policies, or the corresponding terms and policies of Ably’s cloud hosting provider if not AWS (collectively, the "CHP Agreement"). Ably has no ability to negotiate or alter the terms of the CHP Agreement or ensure the cloud hosting provider's compliance with applicable law. You agree that violation of the CHP Agreement may require Ably to suspend or terminate access to the Ably Solution. Ably's responsibility for the cloud hosting provider, as a Sub-processor (as defined in the DPA), is exclusively as set out in the DPA. 3.9 EU Data Act. If Regulation (EU) 2023/2854 (the "EU Data Act") applies to our provision of the Ably Solution to you, the EU Data Act Addendum available at u]:no-underline" href="https://ably.com/ ‹tok› ">https://ably.com/ ‹tok› (the "EU Data Act Addendum") applies to
  your use of the Ably Solution. In the…
```

**32. Removed**

```diff
  …the paid subscription to the Ably Solution is
- renewed after expiration of the current subscription.
  3.7 Notifications to Us. If you believe that…
```

**33. Removed**

```diff
  …which the Client Software is intended to run,
- and any Ably documentation and APIs, for your internal or personal use in support of your business operations,
  in the development, testing and operation of your…
```

**34. Added**

```diff
  …Ably Solution. In the event of any conflict
+ between this section 3.9 or any other provision of these Terms and the EU Data Act Addendum, the EU Data Act Addendum will prevail with respect to matters within the scope of the EU Data Act. For the avoidance of doubt, this section 3.9 does not constitute an admission that the EU Data Act applies to Ably or its offerings. 4. Client Software 4.1 Licence
  to Use. Subject to your compliance with the…
```

**35. Changed**

```diff
  …to you a worldwide, non-sublicensable, non-transferable, and non-exclusive
- license
+ licence, limited to Your Operations,
  to (a) install and use the applicable components…
```

**36. Added**

```diff
  …Application, and in setting up the Ably Solution
+ for use in your environment;
  (b) reproduce and distribute copies of the applicable…
```

**37. Changed**

```diff
  …your Application, and solely for the purpose of
- utilizing
+ utilising the Ably Solution; and (c) use and deploy
  the Ably Solution. 4.2 Updates. Client Software may…
```

**38. Changed**

```diff
  …Client Software that you are currently using. 4.3
- Unauthorized
+ Unauthorised
  Use. Except as set forth above, you will…
```

**39. Changed**

```diff
  …of copies of Client Software reasonably required for
- authorized
+ authorised
  use and distribution as permitted by section 4.1;…
```

**40. Changed**

```diff
  …to us. You will have no right or
- license
+ licence
  to the Client Software other than the rights…
```

**41. Changed**

```diff
  …copies of the Client Software. The structure, sequence,
- organization
+ organisation
  and code of the Client Software constitute our…
```

**42. Removed**

```diff
  …permitted by directly applicable law notwithstanding this limitation;
- and
  (b) it is essential to engage in such…
```

**43. Changed**

```diff
  …to you under reasonable terms and conditions upon
- Customer's
+ your
  request sent to [email protected] . Any information…
```

**44. Changed**

```diff
  …to the Ably Solution or enable access by
- unauthorized
+ unauthorised
  third party applications. 4.6 Open Source. Certain components…
```

**45. Changed**

```diff
  …Client Software may be covered by open source
- licenses.
+ licences.
  To the extent required by such open source…
```

**46. Changed**

```diff
  …To the extent required by such open source
- licenses, the terms of such licenses
+ licences, the terms of such licences
  will apply in lieu of the terms of…
```

**47. Changed**

```diff
  …components that are licensed under such open source
- licenses. Copy link to clipboard
+ licences.
  5. Access Information & Content 5.1 Access Information.…
```

**48. Changed**

```diff
  …consent. You will immediately notify us of any
- unauthorized
+ unauthorised
  use of Access Information or any other breach…
```

**49. Changed**

```diff
  …failure to comply with this section or from
- unauthorized
+ unauthorised
  use of the Access Information. 5.2 Responsibility for…
```

**50. Changed**

```diff
  …We will have no responsibility or liability for
- the
+ your
  deletion or failure to store any Content or…
```

**51. Changed**

```diff
  …aware of any violation of our Acceptable Use
- Policies
+ Policy
  by an end user of the Application, you…
```

**52. Removed**

```diff
  …are inactive for an extended period of time.
- It is your sole responsibility to back up all Content and end user data.
  We may preserve and disclose Content if required…
```

**53. Changed**

```diff
  …violation of these Terms or our Acceptable Use
- Policies.
+ Policy.
  5.3 Use of Content. Each Ably Solution user…
```

**54. Changed**

```diff
  …Use Policy. 5.3 Use of Content. Each Ably
- Solutions
+ Solution
  user may be exposed to Content that is…
```

**55. Removed**

```diff
  …or safety of us, users and/or the public.
- In the event that you elect not to comply with a request from us to remove certain Content, we may disable the Application until compliance is secured.
  If you become aware of any violation of…
```

**56. Changed**

```diff
  …of which we become aware that fails to
- fulfill
+ fulfil
  the purpose of the Ably Solution, is in…
```

**57. Added**

```diff
  …of any Content. Under no circumstances will we
+ have liability arising out of or relating to the substance, accuracy, legality or nature of
  any Content, including, but not limited to, liability…
```

**58. Changed**

```diff
  …with the Ably Solution, that (a) is hateful,
- offensive, racist, bigoted, libelous, defamatory, obscene, abusive, pornographic, lewd, erroneous,
+ racist, bigoted, libelous, defamatory, obscene (under the law that applies to it), abusive,
  stalking, or threatening; (b) advocates or encourages conduct…
```

**59. Changed**

```diff
  …or encourages conduct that could constitute a criminal
- offense,
+ offence,
  give rise to civil liability, or otherwise violate…
```

**60. Removed**

```diff
  …may have against us arising or resulting from
- use or misuse of Content or your inability to effectively use Content, your failure to comply with these Terms, or for any act, omission, or conduct of any Ably user.
  5.4 Propriety of Content. You shall not, and…
```

_Showing 60 of 158 changed blocks. 28 noise-only block(s) hidden (dates, counters, testimonials, tokens). Amounts removed: none; added: $1,000._

## History of this page

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-06 08:45 UTC | Terms (legal) page changed (this change) | Changed (not classified) |

All Ably changes: [timeline](https://rewindex.com/company/ably/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Terms (legal) page changed on Ably’s Terms (legal) page, changed 2026-11-06 08:45 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/p16136
- Citation: Ably, “Terms (legal) page changed” (2026-11-06 08:45 UTC). Archived by Rewindex: https://rewindex.com/change/p16136 (CC BY 4.0).
- Markdown link: `[Ably: Terms (legal) page changed (2026-11-06)](https://rewindex.com/change/p16136)`


---
Canonical: https://rewindex.com/change/p16136 · Markdown: https://rewindex.com/change/p16136.md · JSON: https://rewindex.com/api/v1/changes/p16136 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:19:24.651Z