# Zscaler: Subprocessors (legal) page changed

> Zscaler removed the “Support Services Providers' Access to Data” section from its subprocessors page. The deleted text said customers must submit a support ticket and authorize Zscaler and/or its Sub-Processor(s) to access their Personal Data to respond; the page no longer states those support-acces

Canonical: https://rewindex.com/change/p15316
Last updated: 2026-11-05T08:44:56Z

**Summary:** Zscaler removed the “Support Services Providers' Access to Data” section from its subprocessors page. The deleted text said customers must submit a support ticket and authorize Zscaler and/or its Sub-Processor(s) to access their Personal Data to respond; the page no longer states those support-access requirements. _(machine-written, sol)_
- Kind: Subprocessors · Label: Changed (not classified) (rule)
- Changed: 2026-11-05 08:44 UTC · Detected: 2026-11-05 08:44 UTC
- [Source: https://zscaler.com/legal/subprocessors](https://zscaler.com/legal/subprocessors)
- [Company: Zscaler](https://rewindex.com/company/zscaler.md)
- Versions: before page\_version:179 → after page\_version:15316
- Change 1 of 1 for this page

## What changed

**1. Removed**

```diff
  …updated on ‹date› Sub-Processors Contents Introduction Sub-Processor List
- Support Services Providers' Access to Data
  Requesting More Information About a Sub-Processor Changes to Sub-Processor List…
```

**2. Removed**

```diff
  …Infrastructure logging and metrics for MDR United States
- Support Services Providers' Access to Data Please note that in order for Zscaler or its Sub-Processor(s) to respond to a Customer support ticket, the Customer must (1) submit a support ticket and (2) authorize Zscaler and/or its Sub-Processor(s) to access the Customer’s Personal Data.
  Requesting More Information About a Sub-Processor Please contact us…
```

## History of this page

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-05 08:44 UTC | Subprocessors (legal) page changed (this change) | Changed (not classified) |

All Zscaler changes: [timeline](https://rewindex.com/company/zscaler/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Subprocessors (legal) page changed on Zscaler’s Subprocessors (legal) page, changed 2026-11-05 08:44 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/p15316
- Citation: Zscaler, “Subprocessors (legal) page changed” (2026-11-05 08:44 UTC). Archived by Rewindex: https://rewindex.com/change/p15316 (CC BY 4.0).
- Markdown link: `[Zscaler: Subprocessors (legal) page changed (2026-11-05)](https://rewindex.com/change/p15316)`


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Canonical: https://rewindex.com/change/p15316 · Markdown: https://rewindex.com/change/p15316.md · JSON: https://rewindex.com/api/v1/changes/p15316 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:57:26.208Z