# GitLab: Major incident: Intermittent 503 on GitLab.com

**Summary:** GitLab reported a major Website incident involving intermittent HTTP 503 errors when opening specific project pages on GitLab.com. It started at 2026-10-20 07:08 UTC and was still under investigation when archived, open for 0 min at the last update. _(machine-written, sol)_
## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +1 h vs Google Cloud’s own post)

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["GitLab (this incident)<br/>posted +1 h"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-20 07:08 UTC · Detected: 2026-10-20 07:13 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6ad7137040f91004ed0e9fdf](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6ad7137040f91004ed0e9fdf)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6ad7137040f91004ed0e9fdf@0369d8976417
- Change 1 of 4 for this incident

Incident page (full timeline): [Intermittent 503 on GitLab.com](https://rewindex.com/company/gitlab/incidents/6ad7137040f91004ed0e9fdf.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent 503 on GitLab.com
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-20 07:08 UTC
```

**5. Added: Affected components**

```diff
+ Website
```

**6. Added: Update** (investigating) · 2026-10-20 07:08 UTC

```diff
+ We're investigating intermittent HTTP 503 errors when opening project pages. At this time, this issue only occurs in specific projects. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23288
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 07:08 UTC | Major incident: Intermittent 503 on GitLab.com (this change) | outage |
| 2026-10-20 07:33 UTC | [Incident silently edited: Intermittent 500 on GitLab.com](https://rewindex.com/change/rb55fb8ea7d6dae.md) | Wording only |
| 2026-10-20 07:43 UTC | [Incident updated: Intermittent 500 on GitLab.com](https://rewindex.com/change/rd18b3eebc7744b.md) | Normal progress |
| 2026-10-20 10:03 UTC | [Incident updated: Intermittent 500 on GitLab.com](https://rewindex.com/change/r56d323a5bdb3c1.md) | Normal progress |

Next: [change](https://rewindex.com/change/rb55fb8ea7d6dae.md) · All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iffdceee5b1c0d0 · Markdown: https://rewindex.com/change/iffdceee5b1c0d0.md · JSON: https://rewindex.com/api/v1/changes/iffdceee5b1c0d0 · Generated 2026-10-21T02:16:43.468Z