# Render: Critical incident: Service Disruption in Oregon

**Summary:** Render reported a critical disruption affecting Oregon Web Services, with some services unreachable or experiencing failed requests. The incident started at 2026-07-24 11:16 UTC and was resolved at 2026-07-24 13:30 UTC, lasting 2 h 14 min. Render observed recovery across all services at 11:27 UTC and said it believed an upstream provider caused the issue. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-24 11:16 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/1blzkyxzlz0k](https://stspg.io/1blzkyxzlz0k)
- [Company: Render](https://rewindex.com/company/render.md)
- Versions: before (none: first archived) → after incident\_version:203/l91ynhtm6b64@e4508aa97a95
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Service Disruption in Oregon
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-24 11:16 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-24 13:30 UTC
```

**6. Added: Affected components**

```diff
+ Oregon - Web Services, Web Services
```

**7. Added: Update** (investigating) · 2026-07-24 11:16 UTC

```diff
+ We are investigating an infrastructure issue affecting services hosted in our Oregon region. Some services may be unreachable or experience failed requests. Our engineering team is actively working to identify the cause and restore normal operation.
```

**8. Added: Update** (monitoring) · 2026-07-24 11:27 UTC

```diff
+ We've observed recovery across all services and are now monitoring the situation.
```

**9. Added: Update** (monitoring) · 2026-07-24 11:44 UTC

```diff
+ We believe the issue was caused by an upstream provider. We're continuing to monitor the situation.
```

**10. Added: Update** (resolved) · 2026-07-24 13:30 UTC

```diff
+ This incident has now been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-24 11:16 UTC | Critical incident: Service Disruption in Oregon (this change) | outage |

All Render changes: [timeline](https://rewindex.com/company/render/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iff1db9ab9da9a7 · Markdown: https://rewindex.com/change/iff1db9ab9da9a7.md · JSON: https://rewindex.com/api/v1/changes/iff1db9ab9da9a7 · Generated 2026-10-18T03:31:28.482Z