# JFrog: Major incident: JFrog Cloud Platform performance degradation for Azure EU West Region

**Summary:** JFrog reported a major incident affecting Artifactory in Azure EU West (Netherlands), with some customers potentially experiencing a brief service interruption. It started and was resolved at 2026-08-04 13:24 UTC, with a computed duration of 0 min; JFrog validated service stability and continued monitoring. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-08-04 13:24 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/69q5prnlnwsf](https://stspg.io/69q5prnlnwsf)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)
- Versions: before (none: first archived) → after incident\_version:194/g6k4rn3wym0g@228a0961b06a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ JFrog Cloud Platform performance degradation for Azure EU West Region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-04 13:24 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-04 13:24 UTC
```

**6. Added: Affected components**

```diff
+ Artifactory, Europe - West (Netherlands) - Azure - Artifactory
```

**7. Added: Update** (resolved) · 2026-08-04 13:24 UTC

```diff
+ The issue affecting some JFrog Cloud Platform customers in the Azure EU West region has been resolved. During the incident, some customers may have experienced a brief service interruption. Our team investigated the issue, validated service stability and continues to monitor the environment to ensure normal operation.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-04 13:24 UTC | Major incident: JFrog Cloud Platform performance degradation for Azure EU West Region (this change) | degradation |

All JFrog changes: [timeline](https://rewindex.com/company/jfrog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ife9a59e1a76f7a · Markdown: https://rewindex.com/change/ife9a59e1a76f7a.md · JSON: https://rewindex.com/api/v1/changes/ife9a59e1a76f7a · Generated 2026-10-18T02:55:39.948Z