# Drata: Major incident: People Ops Role unable to login

**Summary:** Drata reported a major login outage affecting the Personnel Compliance Managers role, titled “People Ops Role unable to login.” It started at 2025-08-14 19:08 UTC and was resolved at 2025-08-14 19:50 UTC, lasting 42 min; Drata said it was deploying a fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-08-14 19:08 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/355w2wm24kfk](https://stspg.io/355w2wm24kfk)
- [Company: Drata](https://rewindex.com/company/drata.md)
- Versions: before (none: first archived) → after incident\_version:309/l1c4tc0vvh0q@4275faa50507
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ People Ops Role unable to login
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-14 19:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-14 19:50 UTC
```

**6. Added: Update** (investigating) · 2025-08-14 19:08 UTC

```diff
+ We've identified an issue affecting Personnel Compliance Managers role from logging in. We are actively deploying the fix.
```

**7. Added: Update** (resolved) · 2025-08-14 19:50 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-14 19:08 UTC | Major incident: People Ops Role unable to login (this change) | outage |

All Drata changes: [timeline](https://rewindex.com/company/drata/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ife62bc5afde8eb · Markdown: https://rewindex.com/change/ife62bc5afde8eb.md · JSON: https://rewindex.com/api/v1/changes/ife62bc5afde8eb · Generated 2026-10-18T02:54:51.970Z