# Convex: Major incident: Failing function calls

**Summary:** Convex reported a major outage starting at 2026-10-09 22:33 UTC, resolved at 23:09 UTC after 36 min. An upstream provider network issue caused some query and mutation executions in us-east-1 to fail between 22:11 and 22:52 UTC; affected components included Business, Free & Starter, Professional, and their Live Traffic components. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-09 22:33 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fy9ydjscndty](https://stspg.io/fy9ydjscndty)
- [Company: Convex](https://rewindex.com/company/convex.md)
- Versions: before (none: first archived) → after incident\_version:140/l6wzldhs6v3w@62b1f0ecf39c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Failing function calls
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-09 22:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-09 23:09 UTC
```

**6. Added: Affected components**

```diff
+ Business, Free & Starter, Live Traffic - Business, Live Traffic - Free & Starter, Live Traffic - Professional, Professional
```

**7. Added: Update** (investigating) · 2026-10-09 22:33 UTC

```diff
+ We are currently investigating reports of failing function calls.
```

**8. Added: Update** (monitoring) · 2026-10-09 22:57 UTC

```diff
+ The system has recovered and we are continuing to monitor the results.
```

**9. Added: Update** (resolved) · 2026-10-09 23:09 UTC

```diff
+ On 2026-10-09, between 22:11 and 22:52 UTC, some query and mutation executions running in us-east-1 failed to run. This outage was caused by a network issue at an upstream provider. The problem is now resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-09 22:33 UTC | Major incident: Failing function calls (this change) | outage |

All Convex changes: [timeline](https://rewindex.com/company/convex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ifdb5301e2168fb · Markdown: https://rewindex.com/change/ifdb5301e2168fb.md · JSON: https://rewindex.com/api/v1/changes/ifdb5301e2168fb · Generated 2026-10-18T01:29:45.496Z