# Bitbucket: Major incident: Bitbucket Cloud experiencing degraded performance and partial outage

**Summary:** Bitbucket Cloud reported a major incident involving degraded performance and a partial Website outage starting 2025-08-19 14:27 UTC, lasting 54 min and resolving at 2025-08-19 15:22 UTC. Website functionality had recovered by 2025-08-19 14:41 UTC; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-08-19 14:27 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/cz8qywsxqcfx](https://stspg.io/cz8qywsxqcfx)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)
- Versions: before (none: first archived) → after incident\_version:176/zzvw2vj7n3qq@62139eca1be6
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Bitbucket Cloud experiencing degraded performance and partial outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-19 14:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-19 15:22 UTC
```

**6. Added: Affected components**

```diff
+ Website
```

**7. Added: Update** (investigating) · 2025-08-19 14:27 UTC

```diff
+ We are currently investigating the issue further.
```

**8. Added: Update** (monitoring) · 2025-08-19 14:41 UTC

```diff
+ Website functionality has recovered and we are monitoring to ensure no further regressions
```

**9. Added: Update** (resolved) · 2025-08-19 15:22 UTC

```diff
+ Bitbucket Cloud is fully recovered.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-19 14:27 UTC | Major incident: Bitbucket Cloud experiencing degraded performance and partial outage (this change) | outage |

All Bitbucket changes: [timeline](https://rewindex.com/company/bitbucket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ifcb2296f786ce2 · Markdown: https://rewindex.com/change/ifcb2296f786ce2.md · JSON: https://rewindex.com/api/v1/changes/ifcb2296f786ce2 · Generated 2026-10-18T00:37:40.741Z