# NordLayer: Major incident: Elevated levels of sign-in errors

**Summary:** NordLayer reported a major incident involving elevated sign-in errors affecting Login/SSO and NordLayer applications, starting 2022-04-27 08:30 UTC and lasting 34 min. A fix was implemented at 08:42 UTC, and application access was fully restored by 2022-04-27 09:04 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-04-27 08:30 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/jmt7kzpnm8n9](https://stspg.io/jmt7kzpnm8n9)
- [Company: NordLayer](https://rewindex.com/company/nordlayer.md)
- Versions: before (none: first archived) → after incident\_version:313/ycyyjy04zq8l@9558e84ef3e5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated levels of sign-in errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-04-27 08:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-04-27 09:04 UTC
```

**6. Added: Affected components**

```diff
+ Login/SSO, NordLayer applications, NordLayer Applications
```

**7. Added: Update** (investigating) · 2022-04-27 08:30 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2022-04-27 08:37 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2022-04-27 08:42 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2022-04-27 09:04 UTC

```diff
+ This incident has been resolved. NordLayer application access has been fully restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-04-27 08:30 UTC | Major incident: Elevated levels of sign-in errors (this change) | outage |

All NordLayer changes: [timeline](https://rewindex.com/company/nordlayer/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ifb0647f78f4f2f · Markdown: https://rewindex.com/change/ifb0647f78f4f2f.md · JSON: https://rewindex.com/api/v1/changes/ifb0647f78f4f2f · Generated 2026-10-18T01:53:38.169Z