# Matillion: Critical incident: Ongoing platform instability impacting design and runtime of pipelines

**Summary:** Matillion reported critical platform instability affecting pipeline design and runtime in both EU and US regions. The incident started at 2026-02-16 16:27 UTC and was resolved at 2026-02-16 17:12 UTC, lasting 45 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-02-16 16:27 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/bf37qc7mlp88](https://stspg.io/bf37qc7mlp88)
- [Company: Matillion](https://rewindex.com/company/matillion.md)
- Versions: before (none: first archived) → after incident\_version:151/vhs7h0z08gs2@a8042f498df5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Ongoing platform instability impacting design and runtime of pipelines
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-16 16:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-16 17:12 UTC
```

**6. Added: Affected components**

```diff
+ Agent Manager, Agents, Designer, EU Region - Agent Manager, EU Region - Agents, EU Region - Designer, EU Region - Pipeline Execution, EU Region - Scheduler, Pipeline Execution, Scheduler, US Region - Agent Manager, US Region - Agents, US Region - Designer, US Region - Pipeline Execution, US Region - Scheduler
```

**7. Added: Update** (investigating) · 2026-02-16 16:27 UTC

```diff
+ We're currently investigating an issue leading to instability in the platform, impacting both design and runtime in both regions
```

**8. Added: Update** (investigating) · 2026-02-16 16:46 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2026-02-16 16:47 UTC

```diff
+ We are continuing to investigate this issue.
```

**10. Added: Update** (resolved) · 2026-02-16 17:12 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-16 16:27 UTC | Critical incident: Ongoing platform instability impacting design and runtime of pipelines (this change) | outage |

All Matillion changes: [timeline](https://rewindex.com/company/matillion/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if9119d26571ade · Markdown: https://rewindex.com/change/if9119d26571ade.md · JSON: https://rewindex.com/api/v1/changes/if9119d26571ade · Generated 2026-10-18T02:54:48.375Z