# Databricks: Major incident: ES-2359687

> Major incident: ES-2359687. Detected 2026-11-13 by Rewindex: what changed on Databricks’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/if7fc61d77c1465
Last updated: 2026-11-13T20:23:37Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-13 20:13 UTC · Detected: 2026-11-13 20:23 UTC
- [Source: https://status.databricks.com/pages/incident/5cf02dde58a00904bda41926/6af76f66fb71f5042f7d9699](https://status.databricks.com/pages/incident/5cf02dde58a00904bda41926/6af76f66fb71f5042f7d9699)
- [Company: Databricks](https://rewindex.com/company/databricks.md)
- Versions: before (none: first archived) → after incident\_version:142/6af76f66fb71f5042f7d9699@bd05878d26e6
- Change 1 of 4 for this incident

Incident page (full timeline): [ES-2359687](https://rewindex.com/company/databricks/incidents/6af76f66fb71f5042f7d9699.md)
## What changed

**1. Added: Title**

```diff
+ ES-2359687
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-13 20:13 UTC
```

**5. Added: Affected components**

```diff
+ AI/BI, Databricks Apps, Genie
```

**6. Added: Update** (identified) · 2026-11-13 20:13 UTC

```diff
+ Impact Summary Starting at 15:50 UTC November 13, 2026, customers using Claude Opus 5 or 5.5 through Databricks may experience degraded availability with Model Serving. Affected customers may encounter failed or slow inference requests to certain foundation models served through Model Serving and AI Gateway. This could also adversely affect Databricks Genie, Apps, or AI/BI. Symptoms • Elevated error rates (HTTP 503) for foundation model API requests • Increased latency for scoring requests • Intermittent failures for streaming inference responses Recommendations Customers experiencing failed Claude Opus requests should retry with exponential backoff and, where possible, fall back to another model for critical workloads. Current Status The issue has been identified and mitigation efforts are in progress in coordination with the cloud provider. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 20:13 UTC | Major incident: ES-2359687 (this change) | major |
| 2026-11-13 21:23 UTC | [Incident updated: ES-2359687](https://rewindex.com/change/ra55400eec44645.md) |  |
| 2026-11-13 21:53 UTC | [Incident updated: ES-2359687](https://rewindex.com/change/r4936b73afbfdbe.md) |  |
| 2026-11-13 23:13 UTC | [Incident updated: ES-2359687](https://rewindex.com/change/r6660d2760aa191.md) |  |

Next: [change](https://rewindex.com/change/ra55400eec44645.md) · All Databricks changes: [timeline](https://rewindex.com/company/databricks/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: ES-2359687 on Databricks’s status page, changed 2026-11-13 20:13 UTC (change 1 of 4).

- Canonical URL: https://rewindex.com/change/if7fc61d77c1465
- Citation: Databricks, “Major incident: ES-2359687” (2026-11-13 20:13 UTC). Archived by Rewindex: https://rewindex.com/change/if7fc61d77c1465 (CC BY 4.0).
- Markdown link: `[Databricks: Major incident: ES-2359687 (2026-11-13)](https://rewindex.com/change/if7fc61d77c1465)`


---
Canonical: https://rewindex.com/change/if7fc61d77c1465 · Markdown: https://rewindex.com/change/if7fc61d77c1465.md · JSON: https://rewindex.com/api/v1/changes/if7fc61d77c1465 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:28:11.119Z